1 + 1 = 100 guides readers through developing, implementing, and maintaining close relationships within their own company (employees, design engineering, product development, sales and marketing, operations, and supply chain) as well out outside (suppliers, customers, and the community). By avoiding overreliance on cost reduction measures and instead developing partnerships, the company, and its partners can achieve world-class profitability and cash flow.
For more than 30 years, the focus in industry has been to improve productivity and cut costs using approaches like Lean Thinking, World Class Manufacturing, Reengineering, Strategic Supply Chain strategies, and off-shoring. Unlike the techniques that these process improvement methods espouse, partnerships go beyond correcting mistakes or solving problems; they entail looking at the big picture and building on each partner’s strengths, making breakthrough results possible for all stakeholders in the relationship. 1 + 1 = 100 speaks directly to operations and supply chain executives in manufacturing and distribution environments, but the concepts are essential for all members of the executive team in any industry that has an operations component and suppliers.
“…innovation is not just a state of mind of entrepreneurs woven around new insights but a major challenge rests in commercializing it and gaining competitive advantage. Managing innovative business projects is thus an art and science, which has been meticulously explained in this book by Rajagopal through real business examples and illustrations. This book helps the managers learn how to lead the innovations of start-up enterprises to a successful business icon. The book is a distinctive reading on innovation projects, which stands apart from those on the project management. A simple, lucid, and intellectual journey through the book. Kudos to the author…” –Vijay Govindarajan, Coxe Distinguished Professor at Tuck School at Dartmouth, and Marvin Bower Fellow at Harvard Business School
“The global competitive environment has become exceedingly complex and changes more rapidly than most companies realize. Professor Rajagopal offers a systematic approach to how companies can cope with these challenges, remain competitive, and innovate. A must read for executives.” –Mauro F. Guillen, Director of The Lauder Institute and Dr. Felix Zandman, Professor of International Management, The Wharton School, Philadelphia, PA
This book addresses the project management tools and techniques in reference to innovation management analyzing global-local business scenarios, project environment, and administrative perspectives.
It also details the financial, risk management, new project designs, complexities in managing innovation, and developing customer-centric innovation projects. Discussions in the book also deliberate on how innovation business project can be managed systematically to enhance organizational performance.
Almost every organization is exposed to financial risk stemming from commodity price volatility. Risk exposure may be direct, from the prices paid for raw materials transformed into products sold to customers, or indirect, from higher energy, transportation costs, and supplier commodity purchases. Managing Commodity Price Risk: A Supply Chain Perspective provides a range of approaches organizations can implement and adapt for assessing, forecasting, and managing commodity price volatility and reducing financial risk exposure associated with purchased goods and services. Understanding and managing commodity price risk is important for organizations and supply chain professionals due to the significant direct financial effects price volatility has on profitability, organizational cash flow, the ability to competitively price products, new product design, buyer–supplier relationships, and the negotiation process.
“…innovation is not just a state of mind of entrepreneurs woven around new insights but a major challenge rests in commercializing it and gaining competitive advantage. Managing innovative business projects is thus an art and science, which has been meticulously explained in this book by Rajagopal through real business examples and illustrations. This book helps the managers learn how to lead the innovations of start-up enterprises to a successful business icon. The book is a distinctive reading on innovation projects, which stands apart from those on the project management. A simple, lucid, and intellectual journey through the book. Kudos to the author…” –Vijay Govindarajan, Coxe Distinguished Professor at Tuck School at Dartmouth, and Marvin Bower Fellow at Harvard Business School
“The global competitive environment has become exceedingly complex and changes more rapidly than most companies realize. Professor Rajagopal offers a systematic approach to how companies can cope with these challenges, remain competitive, and innovate. A must read for executives.”–Mauro F. Guillen, Director of The Lauder Institute and Dr. Felix Zandman, Professor of International Management, The Wharton School, Philadelphia, PA
This book addresses the project management tools and techniques in reference to innovation management analyzing global-local business scenarios, project environment, and administrative perspectives.
It also details the financial, risk management, new project designs, complexities in managing innovation, and developing customer-centric innovation projects. Discussions in the book also deliberate on how innovation business project can be managed systematically to enhance organizational performance.
The author presents business engineering (BE) and its application to service offerings design by using:
‧ Several disciplines—strategy, business models, modularization, business processes (BP), business intelligence (BI), information systems (IS) and IT- in generating enterprise architecture designs for services, which are aligned with and make operational stakeholders’ interests.
‧ A hierarchical methodology that allows managing the complexity of full enterprise design by starting with overall aggregated designs detailed by hierarchical decomposition. ‧ Business, architecture, and process patterns that abstract and formalize the knowledge and experience generated from hundreds of cases.
‧ Advanced analytics—data based and operation research (OR) models – to support business development, by generating new or improved service designs, and management, by embedding models in operating process design, allowing truly BI that optimize service performance.
‧ Formal constructs to model designs based on BPMN, allowing simulation and their eventual execution using BP management suits.
This book provides the foundations of BE, reviews the disciplines integrated within its methodology, and presents plentiful evidence of its power by giving detailed application cases, including impressive results in private and public situations.
The goal of this book is to help HR decision makers recognize where to capture value from HR technology, learn how to demonstrate that value, and make better implementation decisions. The authors include topics such as how HR technology can deliver strategic value; whether to outsource HR processes, HR technology, and project management; training and change management; measuring value through ROI analyses and HR Analytics; and, how to evaluate and manage future HR innovations.
Our approach is to introduce theoretical frameworks from management science to guide decision making about HR technology. These theoretical approaches provide a scientific basis and structure to analyze business challenges and improve decision making compared with using intuition alone or relying on vendor best practices. The theories and frameworks come from strategic management, economics, accounting, finance, organizational behavior, and information systems. This breadth helps managers understand the many ways HR technology decisions can increase value.
Communication skills are a competitive advantage for today’s finance professionals. Savvy professionals know that employers want and need employees with excellent relationship building, writing, and presentation skills. The Essential Guide to Business Communication for Finance Professionals asks its readers to adopt the “communicate or die” philosophy in their approach to their careers.
Two business professors with years of experience in finance and communication offer advice and tips for approaching some of the most common business communication situations faced by today’s finance professionals. Readers will walk away from this book with tools to manage their professional image and reputation.
Project management sophistication is the state of enterprise practices in which success of projects is predictable and that the definitive measure of project management success continually improves with time. Sophistication in project management will lead to efficiency in operations and better profits. Enlightened enterprises are sensitive to project management sophistication and the definitive way of measuring it and improving it.
As full assessment of the organizational project management sophistication is relatively time consuming and costly, enterprises have a need and desire for instruments that would provide an estimate of the project management maturity of the organization with less effort. This book includes such instruments and attributes of a successful enterprise. Attributes of Project-Friendly Enterprises creates a structured approach and presents attributes of a healthy project environment that include key indicators of success for projects, proposals, portfolios, project teams, Project Management Office (PMO), and the enterprise.
“Anyone responsible for monetizing digital content in consumer markets should understand this radically new perspective on pricing and how to maximize customer lifetime value. FairPay provides strategies and operational methods for creating better relationships — to increase loyalty, market reach, and profits.” ?- Shelly Palmer, Business Advisor, Author, Commentator
“Reisman unveils a new world of possibilities through an innovative and visionary methodology that introduces a reference platform for digital value exchange. FairPay is very versatile in its applications and compatible across industries. It is a great example of what disruption could look like in a new digital business era.” ?- Lucila Pagnoni, News Corp Australia
“FairPay boldly explores the future of pricing from a co-creation of value perspective. Highly recommended for digital business entrepreneurs, as well as established firms working on their digital transformation.” ? – Jim Spohrer, IBM and ISSIP.org
“A groundbreaking and definitive book on pricing strategy for the digital age. This highly innovative and practical work shows how enterprises can develop relationship-based pricing strategies leading to long-term customer relationships, based on principles of equity and fairness for both customer and supplier.” ?- Professor Pennie Frow, University of Sydney Business School
Businesses recognize the need to become more customer focused, but struggle to see how. At the same time, our logic and business models for selling digital content and services are broken. Digital relationships enable services at low cost, but we still focus on discrete transactions at prices that consumers see as exploitive.
This book explains how a revolutionary approach to pricing can solve these problems. It proposes a new architecture for cooperative service relationships that is personalized and continuously adaptive. FairPay operationalizes a new logic for conducting ongoing business relationships that adaptively seek win-win value propositions in which price reflects value. At a practical level, the author explains how this can be applied to transform a range of industries — with motivations, and guidelines for implementation in stages — to enhance loyalty, market share, and profits.
At a conceptual level, he explores how novel processes for participative co-pricing can dynamically seek agreement on win-win value propositions — to approach optimal price discrimination over a series of transactions. FairPay applies modern behavioral economics in choice architectures that enable deep relationship marketing.
An online supplement is provided.
No matter who you are or what you do, effective communication is key to success. Whether you struggle to convey your thoughts in clear, concise and compelling prose, or already wield words with power and precision, Susan Luck’s Zen and the Art of Business Communications will move you forward on your path to better writing. A quick read with lots of commonsense tips and real-life examples, the book delivers a step-by-step method to achieve clarity of thought and expression in your writing. The author’s holistic perspective offers simple, precise ways to impress, inform and influence your audiences, not only through your writing but in your verbal, video and PowerPoint presentations as well. As a professional writer and editor, I found the book educational, engaging and entertaining, and I highly recommend it. It’ll now have a place right alongside my AP Stylebook and Strunk and White’s Elements of Style. — Nayda Rondon, Communications and Community Outreach Specialist for nonprofit Art Beyond Sight and Editor of BC THE MAGAZINE
Fabulous woman and professor who WILL teach you how to write! — Becky Ayers, Chief Administrative Office, Orthopedic Hospital of Florida
Dr. Susan Luck is a bright light in business communication. An internationally recognized authority, Dr. Luck is a frequent, featured, conference speaker. Her experience as a television news writer shows. Her words spark and flow. In Zen and the Art of Business Communication you’ll see how today’s frenetic business pace and electronic communication glut is distorting your messages. People are compelled to respond faster and faster. In our frenzy we write poorly crafted, word-bloated messages. We send more messages, yet, we communicate less. We think mostly about ourselves; our needs. We neglect our reader. As a result, our communication suffers. Using Dr. Luck’s Zen approach, you’ll find calm amidst the frenzy. You’ll learn to write simply and clearly. Your communication will soar. You will get the response you seek. — D. Joel Whalen, Ph.D., Associate Professor of Marketing, DePaul University, Chicago and Director, DePaul University’s Effective Business Communication Program
In today’s online world, our professional image depends on our ability to communicate. Whether we’re communicating by email, text, social media, written reports or presentations, how we use our words often determines how others view us. This book offers tips and techniques that can improve anyone’s professional image.
The author covers how to analyze multiple audiences and strategies for communicating your message effectively for each; structuring your message for greatest readability and effect; persuasion and tone; and how to face your own fears of writing. The content is delivered in a simple, clear style that reflects the Zen approach of the title, perfect for both the entry-level employee and the seasoned executive.
