Rain Maker Pro: A Manager’s Guide for Training Salespeople

Rain Maker Pro: A Manager’s Guide for Training Salespeople

$31.99

Generating leads and landing new business are critical to the growth and long-term success of any type of service business. Rainmakers who are able to consistently gain new business by using their selling skills to convert prospects into new customers are difficult to find. Recruiting rainmaking professionals from other organizations is expensive and for many businesses has been largely ineffective.

Every executive and manager of a service business understands the importance of the ability to generate leads and landing new customers are the critical components to a successful business. This book is written for managers and leaders who want to transform their professionals from doing work to effectively marketing and selling and bringing in new business.

Divided into three comprehensive parts: Charting a new course; The fundamental success models; and Building your business, this book will show you how to:

  • Help professionals overcome fear of selling
  • Acquire the right sales capabilities
  • Market and sell within your comfort zone
  • Setting and achieving big goals
  • Leverage existing customers to acquire new ones
  • Build accountability across the business

Business Sustainability: Investor, Board, and Management Perspective

Business Sustainability: Investor, Board, and Management Perspective

$28.99

Business sustainability has become economic and strategic imperative with potential to create opportunities and risks for businesses. There have been considerable efforts by regulators and business organizations to encourage the board of directors and management to pursue profit-with-purpose goals in by focusing on long-term investment and integrating environmental, social and governance (ESG) sustainability into their strategic and investment decisions. The concept of impact investing, of focusing on the importance and relevance of corporate investment strategies in achieving financial economic sustainability performance (ESP) in creating returns on investment and in obtaining non-financial ESG sustainability performance of providing positive social and environment impacts, is gaining acceptance by retail and institutional investors. Positive effects on the environment and society cannot be achieved without allocating scarce resources that could otherwise be used to maximize firms’ financial economic performance. The role of the board of directors is to oversee the managerial function of focusing on the long-term financial ESP and non-financial ESG sustainability performance, effectively communicating sustainability performance information to all stakeholders.

This book examines the crucial role of investors both retail and institutional investors and interment managers, the corporate board of directors and management in collaborating to achieve financial ESP and non-financial ESG sustainability performance in creating shared value for all stakeholders. This book also highlights how people, business and resources collaborate in achieving sustainability performance of creating shared value for all stakeholders. Anyone who is involved with business sustainability and corporate governance will be interested in this book.

Overtourism: The Role of Effective Destination Management

Overtourism: The Role of Effective Destination Management

$28.99

Overtourism examines the increasingly important role of destination management and efffective stakeholder engagement in order to maximize the economic contribution of tourism while avoiding the potential pitfalls of overtourism. Rapid growth in international tourism has led to the emergence of the overtourism phenomenon. It is a situation where high tourist numbers start to cause tensions with local residents and communities owing to what they consider to be negative impacts on their quality of life including overcrowding, congestion, housing shortages, and changes in the retail sector. Overtourism can occur in any type of destination be it urban or rural in a developed or developing country. The author does not consider a global reduction in international travel as a likely long-term solution to addressing overtourism. Rather, destinations should prepare for continuous growth in both international tourist arrivals and domestic tourism in the longer term. Overtourism can often be reversed or averted through effective destination management. This requires engaging with key stakeholders and the local community to ensure that the local residents’ quality of life is preserved while at the same time delivering a high-quality experience for visitors. The coronavirus pandemic has provided destinations with an opportunity to reflect and decide how they want to recover and become more resilient and sustainable in the long term.

Operational Risk Management: Organizational Controls and Incentive System Design

Operational Risk Management: Organizational Controls and Incentive System Design

$31.99

To remain viable, let alone competitive, organizations must manage risks. In this book, we explore the concept of operational risk as well as the mechanisms used to diminish the impact and occurrence of risks: the organizational control system. Since the scope and scale of operational risks are unique to each organization, our objective is to explain the theory behind why and how managers respond to the unique combination of threats that challenge their organization.
We emphasize employee management and the complexities surrounding the design of management controls, incentive systems in particular, because risks related to employee actions are faced by virtually every organization. Overall, we provide empirically grounded insights into the process of diagnosing operational risks as well as designing, implementing and maintaining a control system that properly manages those risks.

Rethinking Information Technology Asset Management

Rethinking Information Technology Asset Management

$31.99

Information technology asset management (ITAM) and software asset management (SAM) is hard. Annual IT budget forecasts rarely hold up for the entire year. There are plenty of excuses given:
‧ Untrustworthy reporting from the CMDB or MDR
‧ Unplanned version upgrades or platform refreshes
‧ Unapproved software, license, or cloud computing subscriptions coming due
‧ Unanticipated software license audit penalties
‧ And on, and on, and on
Rethinking Information Technology Asset Management presents a new answer to the problem. Most business leaders and IT managers assume nothing can be done. That these problems are part-and-parcel of modern IT. This book presents a new method – Pragmatic ITAM – that offers permanent solutions to the ignored, underpinning issues driving hardware and software cost overruns.
This book is intended for business leaders and IT executives who are tired of missed budget forecasts, unexpected software audit penalties, untrustworthy CMDB or Asset MDR reports, and idea that this is “just the way it is.”

The Business of Music Management: How To Survive and Thrive in Today's Music Industry

The Business of Music Management: How To Survive and Thrive in Today’s Music Industry

$34.99

“By far the best current guide to help you succeed in the music industry in 2021+. Great overview, especially the specific action steps at the end of each section. If you’re ambitious, read this and act on it now!” —Derek Sivers, Founder, CD Baby

“Tom’s book provides essential, practical and real-world strategies and advice that melds art with business that not only informs, but also inspires a level of confidence for readers to successfully manage their own artistic journey and career.” –Sean P. Hagon, Associate Dean of Career Education and Services, Berklee College of Music

“An incredible piece of work that blends a number of different disciplines including business, communication, psychology, leadership, interpersonal communication, sales, marketing, and more that all point toward the music industry and succeeding in it. Bravo.” –Bobby Borg, Author of Business Basics for Musicians and Music Marketing for the DIY Musician

“Tom Stein is a real shaman when it comes to the business of music. His knowledge is vast. He writes fluently and clearly, he is thorough yet organized, and you can’t stop reading him. Recommended, you need this book!” –Ady Cohen, Film Composer, Professor, Speaker

“Easy to digest book on how to make a living and find success in the music industry today.” –Lauren Gehle, Berklee College of Music Student

This book highlights vital and accurate information about the music business, how musicians get paid, and the legal framework for business. Readers will learn to recognize and leverage opportunities through overcoming the inevitable obstacles to success in a rapidly changing industry as well as gain valuable insights into the niche they might fill with their career and discover their unique path to success. The goal of this book is to ensure the reader comes away with a greater understanding of the scope and demands of the music and entertainment industry.

Customer Relationship Management: How To Develop and Execute a CRM Strategy

Customer Relationship Management: How To Develop and Execute a CRM Strategy

$34.99

CRM first entered the business vocabulary in the early 90’s; initially as a systems driven technical solution. It has since escalated in importance as system providers increased their market penetration of the business market and, in parallel, CRM’s strategic importance gained more traction as it was recognized that CRM was, at its heart, a business model in the pursuit of sustainable profit. This was accentuated by the academic community stepping up their interest in the subject in the early 2000’s. Today, it is a universal business topic which has been re-engineered by the online shopping revolution in which the customer is firmly placed at the center of the business. The current reality, however, is that, for the vast majority of businesses, CRM has not been adopted as a business philosophy and practicing business model. It has not been fully understood and therefore fully embraced and properly implemented.
The author addresses this head-on by stripping CRM down into its component parts by delving into and explaining the role and relevance of the C, R, and M in CRM. This is a practical guide but set within a strategic framework. The outage is clear actionable insights and how to convert them into delivery. It is written in an easily digestible, non-jargon style, with case studies to demonstrate how CRM works. This book can be immediately used as the primary practical reference to guide the development and implementation of a CRM strategy.

Time Management for Unicorns: Time and Resource Management For System Administrators

Time Management for Unicorns: Time and Resource Management For System Administrators

$28.99

Time is one of the most precious commodities, especially if you are the system administrator of a ”unicorn company” (a privately held startup company valued at over $1 billion). In the 2018 year alone, more than 50 startups around the world attained unicorn status with a valuation of $1 billion or more, according to data from venture capital trackers like PitchBook. The nature of time has always been a subject of interest for various disciplines, from neuroscience to economics; now more than ever, with the increasing level of technology in our lives, proper time management has become a fundamental aspect of any successful project.
This book presents time and resource management lessons and tips from senior system administrator Giulio D’Agostino and aims to help increase time management skills and raise questions on how to possibly improve them. Learn from more than 20 years of experience in project management working for companies like Google, Apple, Salesforce.com, and Hewlett Packard.

Food and Beverage Management in the Luxury Hotel Industry

Food and Beverage Management in the Luxury Hotel Industry

$34.99

This book is an introduction to the management of food and beverage operations within a luxury hotel environment. It provides detailed coverage of operational areas within the food and beverage department, based on multiple real industry examples, allowing the reader to grasp the intricacies of the day-to-day running of outlets.
Food and Beverage Management in the Luxury Hotel Industry is a reference for any hospitality management student wishing to gain sufficient knowledge in the subject, to conduct a quantitative and qualitative analysis of the department, through revenue and cost management, and quality audits. It also looks at the various trends shaping the industry today, particularly focusing on sustainability issues and ethical concerns.

Project-Led Strategic Management: Project Management Solutions to Develop and Implement Strategy

Project-Led Strategic Management: Project Management Solutions to Develop and Implement Strategy

$28.99

Strategic management is very well documented in business books and in the literature, but that does not make the task any easier. Because formulating and implementing strategy is so taxing, and the environmental signals are so intangible, strategic planning is a responsibility that is easy to avoid.

The solution proposed in this book is a project management framework to advance organizational strategy.

In this book, you’ll find not only a description of how use the project management framework to advance strategic management, but also a case study that illustrates the positive impact.