Mastering Evaluation and Management Services in Healthcare: A Resource for Professional Services

Mastering Evaluation and Management Services in Healthcare: A Resource for Professional Services

$28.99

This book explores evaluation and management (E/M) coding and serves as a resource in the practice and application of level of service codes.
For two decades the 1995 and 1997 guidelines have provided guidance and structure around the documentation requirements necessary to support professional, outpatient services. After twenty-three years, Medicare has announced the adoption of a new set of standards to be released on January 1, 2021.
This book will serve as a guide for correct code assignment and as an educational resource for the 1995, 1997 and 2021 documentation guidelines.

Agility: Management Principles for a Volatile World

Agility: Management Principles for a Volatile World

$31.99

Dr Edmondson’s sixth book is a thought-provoking journey through The Six Functions of the Agile Manager. Each function provides a roadmap for managers on how to navigate in today’s unpredictable and highly volatile environment.” –John Donnellan, New Jersey City University School of Business

If you are ready to question ‘every aspect of the approach, methodology, biases, and deeply held assumptions’ that you have about how to be a successful leader in the volatile world that we find ourselves, then you’ll want to read Agility: Management Principles for a Volatile World.” –Jason D. Finley, Randolph Technical Career Center

Edmondson’s work outlines the attributes that truly agile leaders should embody to bring about real and sustainable growth. He guides leaders to fully own their roles as curator, architect, conductor, humanist, advocate, and architect to create spaces that not only grow, but evolve as true learning organizations.” –Allison Rodman, Founder, The Learning Loop

Agility: Management Principles for a Volatile World is required reading for anyone managing individuals in small to medium-sized businesses, large corporations, non-profit organizations, and government offices.

Now is an opportune time for managers to become more agile and shift their position from one of planning, organizing, staffing, directing, or controlling to one of being a curator, architect, conductor, humanist, advocate, and pioneer. To help the reader increase their self-awareness Agility provides a list of principles, questions, and exercises.

Stakeholder-led Project Management, Second Edition: Changing the Way We Manage Projects

Stakeholder-led Project Management, Second Edition: Changing the Way We Manage Projects

$31.99

If stakeholders matter, then they must make a difierence in the way we plan, structure, and execute projects. Do they matter on your projects?
This book provides a stakeholder-centered analysis of projects and explains which identification, analysis, communication, and engagement models are relevant to difierent types of projects: from an office move to IT enterprise change to transformational business change and complex social change.
Using case studies from around the world, it illustrates what goes wrong when stakeholders are not engaged successfully and what lessons we can learn from these examples.
In this second edition, we also look at the impact of Agile practices on the stakeholder management process. What changes in approach can we anticipate, and what practices must continue regardless of the product development life cycle adopted?
Key models introduced include:
‧ Role-based and agenda-based stakeholders
‧ The stakeholder-neutral to stakeholder-led project continuum
‧ The extended stakeholder management process
‧ Purposeful communication—the six whys model for communication
‧ The principles of stakeholder engagement
‧ Stakeholder engagement in an agile world.

Hybrid Project Management: Using Agile with Traditional PM Methodologies to Succeed on Modern Projects

Hybrid Project Management: Using Agile with Traditional PM Methodologies to Succeed on Modern Projects

$31.99

Compared to a few decades ago, companies today are faced with a much more challenging environment providing successful products and solutions for their customers. They are dealing with global competition, very rapid change in technologies, and tremendous volatility in economic conditions. As project managers, we are helping our companies survive in this difficult landscape. We are “agents of change” and “drivers of change.”

The most important project management methodology today that will help us deal with this change and this volatility is Agile. However, no one process or project management methodology fits all situations! Agile is not a panacea for all projects. Many times, our projects are large enough and complex enough that some parts of the project are best suited to using a predictive planning approach, and other parts are more suited to using Agile. Therefore, a hybrid approach that mixes the traditional, waterfall approach with Agile is really required in many situations today.

The agile community oftentimes has quite a negative view of hybrid approaches. Key writers on Agile often say that attempting to use hybrid will corrupt all attempts to use Agile, and will result in failure. In this book, the argument is made that integrating these methodologies can be done if approached the right way, and in fact, this is necessary today.

improving-convention-center-management-using-business-analytics-and-key-performance-indicators-focusing-on-fundamentals

improving-convention-center-management-using-business-analytics-and-key-performance-indicators-focusing-on-fundamentals

$31.99

Myles shares his experience by demonstrating a practical and data-driven approach to managing convention centers. His use of analytics provides the basis for identifying strengths, weaknesses, and opportunities for growth. Myles makes this a must read for convention management looking to optimize performance and demonstrate results. –Skip Cox. Senior VP – Research and Measurement, The Freeman Company
Finally! A refreshing perspective on convention centre management in North America. these economic engines have long been viewed as loss-leaders, which this book aptly points out. Well done to Myles for bringing clarity and perspective to these undervalued assets. –Lorenz Hassenstein, President and CEO, Metro Toronto Convention Centre
Thank you Myles for filling this critical gap! Having served convention centers across North America and the U.K. for 20 years, it is clear that analytics-based management systems are succeeding at the expense of centers that continue to ‘manage-by-gut’. This book provides an effective, step-by-step guide as to how to administer the right KPIs to deliver success. I highly recommend it to anyone involved in the management of convention centers. –Bob Pascal, former Chief Marketing Officer, Centerplate, Inc.
Improving Convention Center Management Using Business Analytics and Key Performance Indicators presents sound practical advice from an author who successfully lived the experience. Transitioning from a traditional business model to one that is data driven and entrepreneurial can be difficult.
This book explains the rationale and importance of each indicator along with data collection issues and presentation advice. It guides you through that process from launch and trial, up to making analytics an indispensible part of your management strategy.

Improving Convention Center Management Using Business Analytics and Key Performance Indicators: Advanced Practices

Improving Convention Center Management Using Business Analytics and Key Performance Indicators: Advanced Practices

$28.99

Myles shares his experience by demonstrating a practical and data-driven approach to managing convention centers. His use of analytics provides the basis for identifying strengths, weaknesses, and opportunities for growth. Myles makes this a must read for convention management looking to optimize performance and demonstrate results. –Skip Cox. Senior VP – Research and Measurement, The Freeman Company
Finally! A refreshing perspective on convention centre management in North America. These economic engines have long been viewed as loss-leaders, which this book aptly points out. Well done to Myles for bringing clarity and perspective to these undervalued assets. –Lorenz Hassenstein, President and CEO, Metro Toronto Convention Centre
Thank you Myles for filling this critical gap! Having served convention centers across North America and the U.K. for 20 years, it is clear that analytics-based management systems are succeeding at the expense of centers that continue to ‘manage-by-gut’. This book provides an effective, step-by-step guide as to how to administer the right KPIs to deliver success. I highly recommend it to anyone involved in the management of convention centers. –Bob Pascal, former Chief Marketing Officer, Centerplate, Inc.
Improving Convention Center Management Using Business Analytics and Key Performance Indicators presents sound practical advice from an author who successfully lived the experience. Transitioning from a traditional business model to one that is data driven and entrepreneurial can be difficult.
This book explains the rationale and importance of each indicator along with data collection issues and presentation advice. It guides you through that process from launch and trial, up to making analytics an indispensible part of your management strategy.

Dynastic Planning: A 7-Step Approach to Family Business Succession Planning and Related Conflict Management

Dynastic Planning: A 7-Step Approach to Family Business Succession Planning and Related Conflict Management

$37.99

This book is designed to be a guide to demystify the journey leading to preserving family legacy.
It is based on the fact that a family business is a partnership among its members, and that the most successful family business succession plan is the one devised by the family itself.
In this book, the author shares his unique experience working with hundreds of business families and next-generation family business entrepreneurs from across the world.
His 7-Step Methodology offers an innovative and a systemic approach to family business succession planning and related conflict management. It focuses on the importance of maintaining an open dialogue among family members, and it paves the way to a structured conversation among those interested in achieving an orderly transfer of wealth from one generation to another.
The author further discusses the elements that traditionally cause tensions among partners who happen to be family members, and offers solutions that have been tried and tested over two decades and that are based on real-life examples and success stories.
This text is designed for families in business who wish to start a succession planning conversation and to family business advisors invited to facilitate such a conversation.

Market Entropy: How to Manage Chaos and Uncertainty for Improving Organizational Performance

Market Entropy: How to Manage Chaos and Uncertainty for Improving Organizational Performance

$31.99

Marketing is a science. Large markets face entropy over time and fragment. Companies undergo this phenomenon but it has not been explained so far in marketing scholarship. This book examines the causes and effects of market entropy, and makes its worth to readers. An intellectual contribution for all.—Vijay Govindarajan, Coxe Distinguished Professor, Tuck School of Business, Dartmouth, NH

“Market entropy is not only an interesting topic, but is a fundamental concept that affects all aspects of business including finance, economics, marketing, accounting, and management. This book provides a comprehensive background in the topic and includes useful managerial lessons. Based on scholarly research and years of market place experience, this informative and valuable book explains the evolution of large markets and their connection to radical innovations and technologies.” —Anjala S. Krishen Professor, Marketing and International Business, and Co-editor, Journal of Marketing Analytics, University of Nevada, Las Vegas

This book discusses competitive market dynamics explain contextual market entropy caused because of swift changes in the innovation and technology scenarios. It delineates the attributes of cognitive ergonomics of consumers responding to the market dynamics under the shrinking scenarios of large markets.

The author analyzes the emerging theory of chaos, fragmentation of markets, and agile business models to gain advantage in the competitive marketplace and deliberates upon factors that are critical to success of firms.

In addition, this book presents new in sights on developing hybrid business models using both aggressive and defensive marketing strategies to manage market chaos and behavioral complexities of consumers.

Quantitative Tools of Project Management

Quantitative Tools of Project Management

$31.99

This book addresses quantitative tools to support general project management. The author focuses on critical path modeling and discusses risk-modeling tools, including PERT, critical chain modeling, agile/scrum approaches, and project control through earned value analysis. The text also presents Microsoft Project orientation. A feature of the book is an effort to tie content to that of the Project Management Body of Knowledge (PMBOK). Each chapter includes reference to how each chapter relates to the PMBOK structure, and relationship to the 2020 PMP Exam Outline.