“The Caribbean is particularly vulnerable to climate change impacts. This book tackles a key issue for the Caribbean’s future— how to promote and practice sustainable tourism that provides economic opportunities while conserving the reefs, mangroves, and other marine ecosystems that protect and sustain these fragile islands.” — Lauren Wenzel, Director, National Marine Protected Areas Center, NOAA.
As the nations of the Caribbean respond to the emerging effects of climate change and prepare for those to come, tourism has the potential to either worsen or mitigate these impacts. In this book we look specifically at marine recreation and how its various sectors—ranging from surfing, diving and sport fishing, to yachts and cruise ships—are coping with and preparing for climate change in the Caribbean.
Through essays and case studies by scientists, business leaders, government and NGO staff, and others, we show that tourism could lead the way in reducing human- induced climate impacts, protecting and restoring crucial ecosystems and habitats, and building sustainable futures for the people of the Caribbean and beyond.
This book brings a unique combination of years of experience in academics research and studies in regards to “ERP systems” with years of experience from a practitioner’s perspective. Each year billions of dollars are spent by organizations to implement, manage, and maintain ERP systems. A simple browse through the Internet will demonstrate how challenging ERP implementations can be. Success rates are seen as quite low with time, costs, and effort typically being above planned and often significantly.
Law firms make a living from ERP’s gone badly. Academia is investing more and more time and research into developing success models that not only attempt to objectively determine ERP success or failure but also attempt to be a proactive in that effort. But why? If ERP systems (and all their inherent functionality) can bring a true ROI to business, why are they so challenging? Why do they often deliver as advertised? And, why are they often seen as failing?
The mobile, device-led integration of online and offline worlds has introduced many uncertainties and opportunities. These have driven businesses, researchers, and policymakers to learn more about this rapidly changing domain. To help businesses compete, survive, and thrive in this transforming environment, it is essential to structure their understanding of the field and provide conceptual frameworks as decision aids. In M-Powering Marketing in a Mobile World, we present a concise guide for executives in general, digital marketers, and for interested researchers and policymakers.
We identify key emerging trends, develop frameworks based on critical variables, and draw lessons for marketers. The book illustrates the processes by which mobile devices have trans- formed economies worldwide, the evolving face of Internet usage, strategies adopted by corporations, their applications in retail, emerging data and metric generation processes, as well as policy issues. It explains how mobile devices have become the market’s steppingstone toward an IoT-infused environment, a gateway for artificial intelligence-driven marketing processes and the entry portal for a potentially hyperautomated future of consumption.
The purpose of this book is to provide practicing and aspiring managers, as well as students of management, with a practical and comprehensive reference for being understood when communicating with their coworkers and those they manage. The book is organized into seven sections including personality traits, the organization, content, context, clarification of the message, as well as word and language use, and speaking voice and style.Several key points about the organization and content of this book should be noted. Each factor is defined in the first paragraph of each topic with an explanation for the way each factor is used to promote understanding–topics can be read quickly, designed to save the reader time. The information contained in this book applies to communicating with both individuals and groups and will help managers say the right thing, in the right way, and at the right time when interacting with their coworkers.
The objective of Leading Adaptive Teams in Healthcare Organizations is to provide special frameworks, models, and skills that can guide healthcare leaders as they engage their teams in navigating an increasingly complex and uncertain environment.
The emphasis here is squarely on teams and the leader’s role in leveraging collaborative group process to drive better patient outcomes. Because of the high level of complexity today’s healthcare organizations operate in, new frameworks and models are needed; this book is an attempt to contribute to this ongoing dialogue and body of knowledge.
Cities are without a doubt one of the miracles of human creation and the embodiment of the human environment. Insofar as they are large and densely populated human settlements with defined legal and political boundaries that comprise clusters of buildings, open spaces, public facilities and infrastructure, cities are mainly spaces of services that are exchanged between a wide variety of stakeholders— namely, residents, traders, visitors, and the city authorities. Moreover, the provision of cities’ services has profound effect on the local and global sustainability. Thus, municipal services should comprise environmental, social, and economic values, which are designed, produced, and delivered in concert.
Over the years, a variety of new urban models and concepts have been designed and proposed as viable means to reestablish the bond between the human and the natural environments, to increase the quality of life within cities, and to reduce the impacts that cities have on the social and natural environments (e.g., sustainable city, smart city, or resilient city). Herein, a new model of the service-city is presented, including architecture and several pertinent examples, which considers it as a platform that manages and integrates the services and systems currently provided by the city while offering additional supporting services to increase the effectiveness of the value and to achieve the goal of sustainability.
Customer value is an overused and misunderstood term. Chris Ross said, “There’s a strong argument for changing the term ‘marketing’ and renaming it ‘value creation’.”
Companies fail to create value as well as they could because tools of customer value are not known. The author corrects this in simple steps by defining customer value, how it builds loyalty, market share, and profitability; and how customer value can be measured and created. This book also addresses managing steps such as a customer strategy, breaking silos, inter-departmental focus on the customer, measuring customer value added, circle of promises, customer-centric circles, bill of rights, total customer value management.
Remember, if you create value for others, they will create value for you!
“Liz provides an in depth look at something we all struggle with. Finding the balance. These real-life examples provide insight into some innovative new thinking around the pragmatism of finding high impact results in the middle of changing priorities and the constant search for overall effectiveness”. — David and Esperanza Neu, Founders, Neu Center for Supportive Medicine and Cancer Survivorship
“Slowing down to speed up sounds like common sense. Why then do so many of us fail to execute on such a basic principle? Perhaps it is because we lack the tools that are necessary to make the process effective. Unlike many leadership books that utilize analogies and parables, Liz Bywater, Ph.D., provides guidance built on real-world examples, and incorporates instructive tools derived from her many years working as an executive consultant. If looking for a quick fix then this book is not for you. Because although Bywater’s work is a quick read, mastering the principle requires you to not just read, but reflect, engage, and slow down to get the most out of her advice.” — Rob Wright, Chief Editor, Life Science Leader magazine
“I have worked with Liz and greatly benefitted from her advice and the tools she has developed over a long career of advising executives. Everything Liz says seems so logical, you find yourself saying That makes sense! She creates a very easy system to get you to reflect, reprioritize, and create a vision for personal and career success. The stopping to accelerate, as Liz says, to speed up, is true in my own career. I love having these tools all in one book. Having the toolkit to put your thoughts into action is invaluable.” — Lorrie Vogel, Former VP Nike Material Science and Innovation
This book is a powerful new resource for leaders from the C-Suite to the front line. Filled with innovative new approaches, pragmatic tools, and real-life success stories, this book tackles the universal challenge of getting better, faster, more sustainable results in a world of nonstop demands and constant connectivity.
Inside, you’ll find the concepts and tools that help leaders successfully strategize, prioritize, lead with purpose, find balance, and gain a competitive edge in today’s fast-paced business environment. Based on Dr. Liz Bywater’s 20 years of professional experience helping individuals, teams, and organizations thrive, the book contains real-world illustrations of the challenges faced by today’s business leaders. Beyond that, it provides actionable guidance to help readers make the best decisions, create a proactive, future-focused work culture, catapult individual and team performance, and lead extraordinarily successful organizations.
Over the last 30 years nonprofit organizations have grown massively in capacity, scope, and authority across the world. With growing demand for services, there are numerous opportunities for nonprofits to respond innovatively and sustainably.
Any experienced nonprofit manager knows the role is sometimes frustrating but always exhilarating, working with people and empowering them. Severe funding cuts make this more testing, but new prospects are appearing. If you are new to management or the sector, you need a book describing good practice to inform and guide you. Managing a small nonprofit, requires you to multitask, manage your time and prioritize tasks, while taking on extra responsibilities, you need new skills such as fundraising, all covered in this book.
This book covers essential aspects (staffing, communications, charity governance, donations, corporate social responsibility, crowdfunding). With useful case studies, resources and links, it avoids jargon and intellectualizing. Topics include effective business planning, empowering staff and clients, writing successful fundraising applications and preparing government tenders for the U.S. and UK.
This is a book on how to structure any trading business to build wealth based on a foundation of knowledge and trading discipline. The book is organized in five parts, covering all the basics needed to prepare the reader to prepare to trade in the global markets. It is the culmination of the perspectives and professional insights of an internationally-known author of thirteen financial books and a 30- year track record in the fields of investment, corporate finance, and trading. Jacque Magliolo is an economist, corporate adviser and strategist to multinationals, universities and international organizations, One of his intentions with this book is to demystify the complexities that make up markets around the world.
