Community Engagement and Investment

Community Engagement and Investment

$34.99

Sustainability is about the long-term well-being of society, an issue that encompasses a wide range of aspirational targets including ending poverty and hunger; ensuring healthy lives and promoting well-being for all; ensuring inclusive and equitable quality education and promoting lifelong learning opportunities for all; and promoting sustained, inclusive, and sustainable economic growth, full and productive employment, and decent work for all. Clearly the challenges associated with pursuing the goals are daunting and for most businesses, it may be difficult for them to see how they can play a meaningful role in address them. Focusing on the community level allows an organization to set meaningful targets and implement programs that fit the scale of its operations and which can provide the most immediate value to the organization and its stakeholders. Societal well-being projects and initiatives must ensure that the organization does not compromise, and instead improves, the well-being of local communities through its value chain and in society-at-large.
This book is a comprehensive guide to community engagement and investment, beginning with a survey of community-related voluntary standards and then turning to strategy and management, community engagement, community investment and reporting, and communications on community-related activities.

Guerrilla Warfare in the Corporate Jungle: Adaptations for Survival

Guerrilla Warfare in the Corporate Jungle: Adaptations for Survival

$34.99

Using his experiences of life in the corporate jungle, K.F. Dochartaigh has produced a survival manual that assists and guides the reader on how best to navigate corporate pitfalls and avoid being ‘trapped’.
The book fuses three separate but intertwined disciplines of the animal kingdom, the guerrilla battlefield, and the corporate world to help establish patterns of behavior and to understand the motivations that drive each action. All three areas share a common environment: the jungle, where visibility is limited, and ambush is the only method of attack by predators. The book blends animal and human psychology and provides safe passage in all its encounters. This book does not condone war—in fact, quite the opposite—and, as you will see, it takes more of a defensive position in repelling attacks and seeks to promote the occurrence of collaboration over individual competition, which will also become apparent. It is not a “call to arms” or a promotion of anarchy—not by any stretch of the imagination—as it merely assists the individual in adapting within their environment in order to ensure their survival. Whether you work as an accountant, IT consultant, lawyer, salesperson, or project manager, the same logic still applies because there is a natural order in all corporate vocations.

Sustainable Quality

Sustainable Quality

$31.99

Today, the concept of using quality as a competitive advantage has been diminished or even lost completely. It is not that there is a lack of quality improvement models, as there are many available. While each has had success, no one model that taken hold as the model. Why do improvement efforts seem to fizzle out? Why are they not sustainable?
Something has been missing from the strategy, planning, and implementation of these quality efforts. That missing ingredient has been culture. This book provides the strategy, tools, and methods needed for sustainable quality. The book is based on a new quality model and explains why a positive culture is a prerequisite to sustainable quality improvement.
Excellence is achieved through people, and it is this people-centric approach that should be the basis for success. By building a foundation based on inclusion, positive culture, and strong leadership, great achievements are possible. This inside-out approach creates a strong internal community which can be the catalyst for embracing change and sustainable improvement.

Lean on Civility: Strategies for Changing Culture in Manufacturing Workplaces

Lean on Civility: Strategies for Changing Culture in Manufacturing Workplaces

$37.99

In Lean on Civility, the authors explain how incorporating civility can drive success in your business. As a key component of workplace training, civility can have a significant impact on workplace culture and also increase measurable outputs related to continuous improvement—including but not limited to quality, efficiency, and cost.

When organizations are deliberate and strategic about increasing supervisors’ and managers’ civility competencies in four key skill areas, they experience almost immediate improvements in interpersonal relationships, communication, morale, retention, trust, and productivity.

Lean on Civility offers a practical tool kit—complete with strategies and tools (like the Masotti Feedback Method)—that you can take back to your workplace and implement immediately.

Consumer Protection in E-Retailing in ASEAN

Consumer Protection in E-Retailing in ASEAN

$31.99

While many sectors have been badly affected by the COVID-19 pandemic, e-retailing is one of the booming sectors during this period. Actually, the e-retailing sector was already booming even before the global pandemic. Although e-retailing offers many opportunities for businesses and consumers, there are several issues associated with e-consumer protection.
This book examines how consumers are protected on the online marketplace in the context of ASEAN countries. Specifically, this project:
(i) Discusses the six issues of e-consumer protection (e.g., information about transaction, product quality, privacy, security, redress, and jurisdiction);
(ii) Examines the policy/governance approach adopted by different sectors to address the issues of e-consumer protection; and
(iii) Proposes a multisector governance framework for e-consumer protection. Three short case studies on Lazada in Singapore, Shopee in Vietnam, and Zalora in Malaysia are also included to illustrate how well-known e-retailers protect their e-customers.
Overall, this book is interdisciplinary, including research on consumer protection, governance, management, and policy/regulation. It provides sources of information and knowledge which focus on both theoretical and practical aspects of e-consumer protection in ASEAN countries. Also, the roles from different sectors are examined to produce comprehensive findings and analysis of the governance process.

Leaderocity: Leading at the Speed of Now

Leaderocity: Leading at the Speed of Now

$31.99

This book explores the intersections between leadership and velocity (the speed of now) to identify key leadership competencies needed for the 21st Century. We offer a set of ten competencies that may serve as a foundation of effective leadership that emerged from our experiences, interviews with 30 leaders, and research. These competencies may be especially timely in the midst of the global COVID-19 crisis and the need for effective leadership at all levels.
We can see both the critical need for these competencies as well as the stark contrasts in practice – those leaders who are rising to the moment and others whose lacking is disappointingly notable. We hope this book may enable leaders to establish their leadership brand and enhance their leadership practices.

Project-Led Strategic Management: Project Management Solutions to Develop and Implement Strategy

Project-Led Strategic Management: Project Management Solutions to Develop and Implement Strategy

$28.99

Strategic management is very well documented in business books and in the literature, but that does not make the task any easier. Because formulating and implementing strategy is so taxing, and the environmental signals are so intangible, strategic planning is a responsibility that is easy to avoid.

The solution proposed in this book is a project management framework to advance organizational strategy.

In this book, you’ll find not only a description of how use the project management framework to advance strategic management, but also a case study that illustrates the positive impact.

Integrated Delivery: Innovating Leadership for Outstanding Healthcare Outcomes

Integrated Delivery: Innovating Leadership for Outstanding Healthcare Outcomes

$31.99

The 2020 pandemic proved past best practices too brittle for future challenges. An integrative model of leadership, synergizing the competing values and approaches of other models, is needed. This book focuses on the innovative leadership framework that can support emerging best practices in health care organizations. The practices of innovation and strategic management are indispensable.
Within, you will read about:
‧ Health care’s past, present, and future trajectory,
‧ How innovation is related and required for ongoing success (and the different kinds of innovation at a leader’s disposal), and
‧ The components and practices of strategic management, and how they integrate into the three modes of leadership: anticipatory, strategic, and administrative. Each is highlighted and the attributes of supporting tools summarized.
Unlike other leadership books, this one offers a systemic and sustainable perspective. This approach is not simply a “sustain the moment and worry about tomorrow later” approach. It is a “sustain the future, integrating it into our present paradigm now” approach. Especially important is the effort taken to explain and apply matters related to uncertainty, anticipation, as well as approaching future readiness.

Finding Your Career Niche: Conversations About Women & Business

Finding Your Career Niche: Conversations About Women & Business

$28.99

This book is a conversation—not a lecture—for women. If women are wondering how to approach their careers at any age and how to decide when the time is right to have children, there are questions to help make the decision. Chapters in this book provide women additional perspectives on deciding the type of career, taking advantage of opportunities, networking, surviving in the corporate environment, and when it is time to become an entrepreneur.

Creative Solutions to Global Business Negotiations, Third Edition

Creative Solutions to Global Business Negotiations, Third Edition

$37.99

Based on decades of teaching and consultancies around the world, the author provides a useful guide for business executives operating in today’s digitalized global economy. This latest edition will help readers enhance their preparation, anticipate objections, create value for tangibles/intangibles, and avoid cultural blunders to reach mutually beneficial outcomes. By sharpening negotiation skills, business executives will be able to interact more effectively with their counterparts in the fast changing global business environment and the rising influence of third parties. Practical and user friendly, the author describes all the key elements needed to negotiate deals that are doable, profitable, and sustainable.