Uses and Risks of Business Chatbots: Guidelines for Purchasers in the Public and Private Sectors

$31.99

In this easy-to-read book, Tania Peitzker cites leading business intelligence and analyst firms’ research and takes a deeper dive into the practical challenges of chatbots, including the obstacles and triumphs experienced.

This world-first summary of the evolution of 2D chatbots in websites, backends of portals, social media apps, and conversationally advanced 3D mixed reality cognitive interfaces serves several purposes.

This book dissects some of the best-known case studies to emerge from the past two decades of tech giants launching the best chatbot, or supposedly the smartest, intelligent virtual assistant. From Microsoft’s Tay.ai to London’s Eugene Goostman claim to turing test fame, from the market dominating Amazon Alexa to Gatebox’s IoT innovation with its multi-cloned Japanese hologram girlfriend, this is the first ever history of bots.

This book also touches on the Trump vs Clinton chatbot wars as well as the UK Labour Party’s dating site stunt, including references made to Facebook Messenger bots and the impact of the Cambridge Analytica scandal.

Included in the book is a hands-on checklist and guidelines in for people wanting to buy or license bots for their companies and organizations. The author also outlines the possible use cases and key issues to consider when sourcing and commissioning your first botification project, with the final chapters predicting where the future development – and development traps – might lie.

The Business-Minded CISO: How to Organize, Evangelize, and Operate an Enterprise-wide IT Risk Management Program

$28.99

Information technology (IT) risk and information security management are top of mind for corporate boards and senior business leaders. Continued intensity of cyber terrorism attacks, regulatory and compliance requirements, and customer privacy concerns are driving the need for a business-minded chief information security officer (CISO) to lead organizational efforts to protect critical infrastructure and sensitive data. A CISO must be able to both develop a practical program aligned with overall business goals and objectives and evangelize this plan with key stakeholders across the organization. The modern CISO cannot sit in a bunker somewhere in the IT operations center and expect to achieve buy in and support for the activities required to operate a program. This book describes the thought process and specific activities a leader should consider as they interview for the IT risk/information security leader role, what they should do within their first 90 days, and how to organize, evangelize, and operate the program once they are into the job. It provides practical, tested strategies for designing your program and guidance to help you be successful long term. It is chock full of examples, case studies, and diagrams right out of real corporate information security programs. The Business-Minded Chief Information Security Officer is a book for success as you begin this important position within any company.

Artificial Intelligence for Security

$31.99

Artificial Intelligence (AI) for security management explores terminologies of security and how AI can be applied to automate security processes. Additionally, the text provides detailed explanations and recommendations for how implement procedures.
Practical examples and real-time use cases are evaluated and suggest appropriate algorithms based on the author’s experiences.
Threat and associated securities from the data, process, people, things (e.g., Internet of things), systems, and actions were used to develop security knowledge base, which will help readers to build their own knowledge base.
This book will help the readers to start their AI journey on security and how data can be applied to drive business actions to build secure environment.

Artificial Intelligence for Risk Management

$31.99

Artificial Intelligence (AI) for risk management is about using AI to manage risk in the corporate environment. The content of this work focuses on concepts, principles, and practical applications that are relevant to the corporate and technology environments.
The authors introduce AI and discuss the different types, capabilities, and purposes–including challenges. With AI also comes risk. This book defines risk, provides examples, and includes information on the risk-management process.
Having a solid knowledge base for an AI project is key and this book will help readers define the knowledge base needed for an AI project by developing and identifying objectives of the risk-knowledge base and knowledge acquisition for risk.
This book will help you become a contributor on an AI team and learn how to tell a compelling story with AI to drive business action on risk.

Three Key Success Factors For Transforming Your Business: Mindset, Infrastructure, and Capability

$31.99

There are many different change management models–some are very complex, others are not very effective. With the MIC (mindset, infrastructure, capabilities) model there is an easy-to- understand and easy-to-use model presented that has proven itself many times over in practice. It is useful in both private and business settings, in both large transformation projects as well as smaller change projects. Every change requires the right mindset, the right infrastructure, and the necessary capabilities. MIC comes from practice and is for practice.
This book is aimed at consultants and managers, HR managers, and project managers who need to lead or implement change programs. Executives and their teams will benefit from the book as much as individuals who want to change or face change in their lives. Finally, it addresses all those who watch the changes of our time and are curious to understand more deeply how changes do not have to be passively endured but can be actively understood and lived as an opportunity.

How to Navigate Strategic Alliances and Joint Ventures: A Concise Guide For Managers

$31.99

Organizations, large and small, are realizing the importance of collaborations to achieve their business objectives. Organizations to create independent and joint values are entering into strategic alliances with their suppliers, customers, and even their competitors. Every alliance follows a lifecycle and decisions have to be taken by executives at each stage. Anticipated revenues and other sources of financial value remain unrealized if inadequate decisions are taken and alliances fail or under perform.

This book takes readers across the different stages of an alliance lifecycle and, through practical incidents, discusses and debates on the decisions to be taken. The book also demonstrates the various challenges faced by executives in an alliance. This book is perfect for managerial executives who are contemplating proposing a strategic alliance for their organizations or are part of an organization juggling various ongoing alliances, alliance managers, and business development professionals. In short, the content of the book should be of interest to anyone for whom alliances are a topic of interest.

Blockchain Hurricane: Origins, Applications, and Future of Blockchain and Cryptocurrency

$31.99

Are you struggling to understand blockchain and cryptocurrency? Do you need a clear explanation for your MBA studies or to make effective decisions in your business? This book unlocks the mysteries of blockchain, giving you:
– A clear non-technical guide to the language of blockchain, cryptocurrency and distributed ledgers
– An insight into the development of cryptocurrencies, the technology which makes them work, and why this is exciting for enterprise
– Real life examples of blockchain applications in supply chains, insurance, financial services, utilities, large scale capital projects, and government.
– Innovative ideas for economic growth emerging from gaming
– An overview of future opportunities and perceived threats
Kate Baucherel BA(Hons) FCMA CGMA has been working with blockchain projects since 2015, consulting with businesses from startups to blue chip multinationals who are embracing this exciting technology. She has a dual financial and technical background and is a regular keynote and panel speaker on blockchain and cryptocurrency. She lectures at Teesside University in both the Business School and the School of Computing, and has worked with several professional bodies to develop training and qualifications. Kate also co-authors the What’s Hot in Blockchain and Crypto series, and writes near future science fiction for fun.
“This book gives a clear and balanced account of BC and DLT technology, it’s pros and cons, and where it should be used and where it shouldn’t.”
“Kate is an excellent writer and we need more books like this to explain blockchain for business in such a pragmatic fashion. A must read.”
“…even to a layman … it illuminates the subject, goes beyond the jargon and throws enough humor into the mix to make reading it an informed pleasure.”

Hiring for Fit: A Key Leadership Skill

$28.99

A key skill for any leader is the ability to hire a great team, and this skill requires a considerable depth of knowledge of the complex subject of fit. Most organizations talk about the need to hire for fit, but many go about hiring in the wrong way because their leaders don’t fully understand the concept of fit.
Hiring for Fit goes to the heart of what fit really means and provides expert insight for anyone involved in making hiring decisions. The author studied the personality traits and attributes of successful hires and developed a comprehensive system to hire the right fit for any role. The entire process is an application of her unique Trait Alignment Protocol (TAP), which is the key to identifying fit and maintaining fit over the long term.
By applying the thorough and practical fit strategy described in the book, leaders will gain expertise in the complex subject of fit, replace seat-of-the-pants hiring with a reliable process, gain confidence in assessing a candidate’s fit, make well-founded hiring decisions that avoid common hiring pitfalls, and pave the way for effective employee retention and advancement and for succession planning.

Core Concepts of Project Management

$28.99

This book addresses project management in the context of general project management. An introductory chapter discusses project features in general. Part I of the book focuses on the important human element in project management. Part II discusses two processes involved in the initial project definition stage, as well as covering estimation. Part III involves planning, and also deals with project risk and implementation.
A feature of the book is an effort to tie content to that of the Project Management Body of Knowledge (PMBOK). Each chapter includes reference to how each chapter relates to the PMBOK structure and relationship to the 2020 PMP Exam Outline.

Present! Connect!: Create and Deliver Presentations that Capture, Entertain, and Connect to ANY Audience

$28.99

Most people have the skills needed to become a successful presenter, but they don’t use them. When they learn how to use these skills, they begin to enjoy the successful outcome of a focused, thoughtful, and informative presentation. This is the premise of author Tom Guggino’s career as a leading presentation coach. As a former stand-up comedian, Tom applies the secrets of communicating your passion, commitment, and unique personal style. He has developed The Presentation Process to make professionals, executives, and students become effective presenters who enjoy making a presentation that fulfills its promise. Tom Guggino shares his acclaimed knowledge as a premier practitioner of helping people bring out their talents to become a successful presenter. PRESENT! CONNECT! Combines a one -on-one conversational style with photos, cartoons, and case studies that can improve your presentation skills quickly. Get ready to tap into your skills and start having fun presenting.