The objective of Leading Adaptive Teams in Healthcare Organizations is to provide special frameworks, models, and skills that can guide healthcare leaders as they engage their teams in navigating an increasingly complex and uncertain environment.
The emphasis here is squarely on teams and the leader’s role in leveraging collaborative group process to drive better patient outcomes. Because of the high level of complexity today’s healthcare organizations operate in, new frameworks and models are needed; this book is an attempt to contribute to this ongoing dialogue and body of knowledge.
Cities are without a doubt one of the miracles of human creation and the embodiment of the human environment. Insofar as they are large and densely populated human settlements with defined legal and political boundaries that comprise clusters of buildings, open spaces, public facilities and infrastructure, cities are mainly spaces of services that are exchanged between a wide variety of stakeholders— namely, residents, traders, visitors, and the city authorities. Moreover, the provision of cities’ services has profound effect on the local and global sustainability. Thus, municipal services should comprise environmental, social, and economic values, which are designed, produced, and delivered in concert.
Over the years, a variety of new urban models and concepts have been designed and proposed as viable means to reestablish the bond between the human and the natural environments, to increase the quality of life within cities, and to reduce the impacts that cities have on the social and natural environments (e.g., sustainable city, smart city, or resilient city). Herein, a new model of the service-city is presented, including architecture and several pertinent examples, which considers it as a platform that manages and integrates the services and systems currently provided by the city while offering additional supporting services to increase the effectiveness of the value and to achieve the goal of sustainability.
Customer value is an overused and misunderstood term. Chris Ross said, “There’s a strong argument for changing the term ‘marketing’ and renaming it ‘value creation’.”
Companies fail to create value as well as they could because tools of customer value are not known. The author corrects this in simple steps by defining customer value, how it builds loyalty, market share, and profitability; and how customer value can be measured and created. This book also addresses managing steps such as a customer strategy, breaking silos, inter-departmental focus on the customer, measuring customer value added, circle of promises, customer-centric circles, bill of rights, total customer value management.
Remember, if you create value for others, they will create value for you!
“Liz provides an in depth look at something we all struggle with. Finding the balance. These real-life examples provide insight into some innovative new thinking around the pragmatism of finding high impact results in the middle of changing priorities and the constant search for overall effectiveness”. — David and Esperanza Neu, Founders, Neu Center for Supportive Medicine and Cancer Survivorship
“Slowing down to speed up sounds like common sense. Why then do so many of us fail to execute on such a basic principle? Perhaps it is because we lack the tools that are necessary to make the process effective. Unlike many leadership books that utilize analogies and parables, Liz Bywater, Ph.D., provides guidance built on real-world examples, and incorporates instructive tools derived from her many years working as an executive consultant. If looking for a quick fix then this book is not for you. Because although Bywater’s work is a quick read, mastering the principle requires you to not just read, but reflect, engage, and slow down to get the most out of her advice.” — Rob Wright, Chief Editor, Life Science Leader magazine
“I have worked with Liz and greatly benefitted from her advice and the tools she has developed over a long career of advising executives. Everything Liz says seems so logical, you find yourself saying That makes sense! She creates a very easy system to get you to reflect, reprioritize, and create a vision for personal and career success. The stopping to accelerate, as Liz says, to speed up, is true in my own career. I love having these tools all in one book. Having the toolkit to put your thoughts into action is invaluable.” — Lorrie Vogel, Former VP Nike Material Science and Innovation
This book is a powerful new resource for leaders from the C-Suite to the front line. Filled with innovative new approaches, pragmatic tools, and real-life success stories, this book tackles the universal challenge of getting better, faster, more sustainable results in a world of nonstop demands and constant connectivity.
Inside, you’ll find the concepts and tools that help leaders successfully strategize, prioritize, lead with purpose, find balance, and gain a competitive edge in today’s fast-paced business environment. Based on Dr. Liz Bywater’s 20 years of professional experience helping individuals, teams, and organizations thrive, the book contains real-world illustrations of the challenges faced by today’s business leaders. Beyond that, it provides actionable guidance to help readers make the best decisions, create a proactive, future-focused work culture, catapult individual and team performance, and lead extraordinarily successful organizations.
Over the last 30 years nonprofit organizations have grown massively in capacity, scope, and authority across the world. With growing demand for services, there are numerous opportunities for nonprofits to respond innovatively and sustainably.
Any experienced nonprofit manager knows the role is sometimes frustrating but always exhilarating, working with people and empowering them. Severe funding cuts make this more testing, but new prospects are appearing. If you are new to management or the sector, you need a book describing good practice to inform and guide you. Managing a small nonprofit, requires you to multitask, manage your time and prioritize tasks, while taking on extra responsibilities, you need new skills such as fundraising, all covered in this book.
This book covers essential aspects (staffing, communications, charity governance, donations, corporate social responsibility, crowdfunding). With useful case studies, resources and links, it avoids jargon and intellectualizing. Topics include effective business planning, empowering staff and clients, writing successful fundraising applications and preparing government tenders for the U.S. and UK.
This is a book on how to structure any trading business to build wealth based on a foundation of knowledge and trading discipline. The book is organized in five parts, covering all the basics needed to prepare the reader to prepare to trade in the global markets. It is the culmination of the perspectives and professional insights of an internationally-known author of thirteen financial books and a 30- year track record in the fields of investment, corporate finance, and trading. Jacque Magliolo is an economist, corporate adviser and strategist to multinationals, universities and international organizations, One of his intentions with this book is to demystify the complexities that make up markets around the world.
Risk management is an often-used phrase that is rarely fully embedded within the business process and procedures of firms. This book looks at the challenges faced in implementing a risk management framework as well as the key elements of such a framework.
It is designed for the business professional that is not an expert in risk management and addresses all of the major risks that are likely to be faced in practice, considering the risk mitigation and measurement techniques that are most likely to be relevant. This is an intermediate book and accordingly does not focus on the mathematical elements but rather provides a readable entry text for anyone seeking information on this important subject.
This third volume sets out more advanced trading techniques; starting with a breakdown of easy to use analytical tools, then building more complex knowledge of portfolio strategies and how to calculate a fair value of shares. This is followed by a breakdown of technical triggers and how to apply them in equities, futures, and forex trading.
Over the last 20 years, the topic of conversation when it comes to HR, is whether or not it should even exist. The name of the function is ever changing, but are the outcomes and results evolving in the right way?
Over the last 5 years, the author has been designing and implementing HR solutions focused on doing things differently, and the creation of her AGILE HR framework is well received by all of her clients. Agile HR helps organizations manage, motivate, engage, inspire, and lead their people in the best possible way by treating them, first and foremost, as able adults that come to work to do a good job. Mainstream HR, however, works from the perspective of policing employees through policies and procedures that suffocate and restrict employees and hinder creativity and innovation at work.
This book provides hints, tips, and examples of how to implement Agile HR solutions into your organization that will help HR professionals and senior leaders implement people-focused solutions to increase productivity. It is time to put the human touch back into human resources.
Your first step in a business is the most important one! When crafting a digital branding strategy, you want longevity. That’s the only way to succeed! In order to develop an effective digital marketing mix, it is important to understand the value of your brand for each target market. Of course, the value of a brand in a web-based company may have heightened importance due to the intangible nature of the web. Bottom line is that you always need to keep it simple and give a WOW experience!
The game is changing and you need to step up! Digital branding is the creation and development of communications strategies specifically for brands to have a meaningful context on the web. Branding is not what you say but what you do! In this book, we will create together step by step your digital branding strategy and give your consumers an unforgettable experience.
