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About the Author(s)
Yassi Moghaddam
Yassi Moghaddam is the executive director of International Society of Service Innovation Professionals (ISSIP), a non-profit whose mission is to ensure AI serves people and life, and managing director …
Heather Yurko
Heather Yurko is the director of Global Channels Engagement at Facebook, and past president and executive committee member of ISSIP. She is a featured speaker at international conference…
Haluk Demirkan
Dr. Haluk Demirkan is a Milgard Endowed Professor of Service Innovation and Business Analytics, and Founder & Director of Center for Business Analytics and Master of Science in Business Analytics at t…
Nathan Tymann
Nathan Tymann is director of the People Strategic Advisory team at Blue Cross NC. He earned a bachelors in English from Gordon College, an MBA from Northeastern University, and …
Ammar Reyes
Distinguished Engineer / Senior Director at Cisco Services Chief Technology and Strategy Office working on the Technology Strategy, CISCO
