Author

Haluk Demirkan

Dr. Haluk Demirkan is a Milgard Endowed Professor of Service Innovation and Business Analytics, and Founder & Director of Center for Business Analytics and Master of Science in Business Analytics at the Milgard School of Business, University of Washington-Tacoma, and a Co-Founder & Board of Director of International Society of Service Innovation Professionals. He has a Ph.D. in information systems and operations management from the University of Florida. With 150+ publications, he has a global leadership in analytics and service innovation with cognitive computing and service-oriented technology. He has 20+ years experience advising 40+ Fortune 500 companies like IBM, GE, Cisco, HP, Intel, American Express.

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