About the Author(s)
J. Mark Munoz
J. Mark Munoz is a professor of management at Millikin University and former visiting fellow at the School of Government at Harvard University. He is a recipient of several awards including four Best …
Julienne W. Shields
Julienne W. Shields obtained her BA in classics from the University of Illinois, Urbana-Champaign, and her MBA from Millikin University. Prior to joining Millikin, she spent 11 years i…
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