Great Coaching and Your Bottom Line: How Good Coaching Leads to Superior Business Performance

$26.99

Recommended by Croatian soccer coach Branko Ivankovic.
If you are eager to find out the similarities between sports coach and business manager, and what lessons from the world of sports coaching can be applied to both sports and business management, then this is the book for you. It is commonly believed that, in order to achieve success in coaching, the most important things are to be a good teacher and a pedagogue, and to master in theory and practice technical knowledge about technique, tactics, and conditioning. The aforementioned is no longer sufficient to achieve a successful coach’s career, and thus for the successful running of the club.
Sports coaches represent a significant source of new values for sports organizations. They are one of the key factors in the business and sports success of sports organizations. Not only the competitive success, but also the business success of sports organization depends on them. In this book you will find out that today, for successful running of the sports organization, the knowledge of communication and marketing skills is as important as the expertise and the sports results of the coach. The bottom line is that better sports coaching delivers better business results.

Moving the Chains: An Operational Solution for Embracing Complexity in the Digital Age

$26.99

The way we design and work within our organizations is profoundly impacted by digital technologies and complexity. Speed of flow is critical for innovation, production, communication, and delivery. Arguably, silo-based, functional hierarchies are failing to guarantee the necessary speed of flow as well as quality, and involvement of people. Applying techniques is insufficient. What is required is a radical rethink to compete and thrive. Nothing less than a new way of understanding—an epistemological framework—will do.
This book aims to provide such a framework and show how we can break free from silos and silo thinking through a truly systemic approach. It presents an operational solution that allows organizations to effectively adopt digital technologies and reap their benefits. It highlights the new kind of leadership that our increasingly network- based and distributed business world requires to achieve sustainable prosperity.

Project Communication from Start to Finish: The Dynamics of Organizational Success

$26.99

“I really like the book. It is well researched, well organized, well written, and easy to read.” —Victor E. Sower, PhD, CQE
“Communication is the key cornerstone for project success. The book is exciting. I found the section on using technology for communications especially enlightening.” —Pam Zelbst, PhD, PMP
Research shows that 90 percent of a project manager’s time is spent communicating with various stakeholders. This book offers strategies that enhance communication throughout the project cycle and describes innovative techniques for bridging cultural gaps, increasing understanding, and ensuring project success.

The Rainmaker: Start-Up to Conglomerate

$26.99

Global statistics proclaim that 80 percent of new businesses fail within the first 18 months—shocking and true, but preventable. Many entrepreneurs use the poor excuse of under- capitalization, but recently over $1 trillion was invested in new projects. There are more simple and basic reasons for failure. The Rainmaker is thus called on to assist entrepreneurs to succeed past that financial ruin barrier of 18 months by helping them to properly structure and run a company that meets ultimate best practice solutions and systems—which are realistic and competitively better than peers.
This book looks at how The Rainmaker is able to bring sun- shine to desperate companies, by finding faults and then matching solutions to establish a solid foundation for your company and, when required, quickly fix, coordinate recovery, raise finance, and advise you on how you can run a pro table business. The Rainmaker is a combination of troubleshooter, advisor, mentor, and financier.

Harness It: Renewable Energy Technologies and Project Development Models Transforming the Grid

$26.99

“At a time when energy systems must shift rapidly from fossil fuels to renewable energy, Michael Ginsberg has produced an enormously valuable guide to renewable energy for practitioners, students, and the broad public.” —Jeffrey D. Sachs, a world-renowned professor of economics, leader in sustainable development, and senior UN advisor

“Ginsberg gives us a roadmap to making the electrification of everything sustainable and reliable, confronting what it takes to translate green visions into commercial reality.” —Carlos Pascual, Former US Ambassador to Mexico and Ukraine and Special Envoy for International Energy Affairs at the U.S. State Department of State

Download the additional resources HERE

ATTENTION INSTRUCTORS – the author has also created pedagogy for your courses if you adopt this book. Please contact us at [email protected] and we will send the ancillary materials to you.

Following an overview of the technical and historical development of the electric grid in the U.S. and Europe, this guide reviews hydropower, solar photovoltaics, wind energy, fuel cell, and battery technologies.

Next, it presents models for the connection of these renewable energy sources from large-scale to on-site and community power/microgrids. The models are explained through case studies in the developed and developing worlds that explore how technical evaluations are conducted, policy incentives implemented, and project finance applied. Considering the increasing importance of renewable energy for climate change mitigation, this book provides an overview of how renewable energy sources are integrated into the grid to promote better understanding among students and business professionals in the utility sector and across industries.

Service Excellence in Organizations: Eight Key Steps to Follow and Achieve It, Volume II

$26.99

This book explores the basic tenets of service excellence, opening to distinguish customer service from service excellence, and explore the driving aspects of strategy and philosophy. The brand promise to customers creates expectations; hooks targeted and segmented customers into a relationship. Service operations deliver expectations, delight, or on occasion, disappointment, and marketing responds to create loyalty, further delight, or recover the relationship.
Freshness of product or service offering, the injection of a characterful sense of fun, and sensitive personalization of service combine to deliver an authentic, pleasurable and memorable service experience prompting much sought loyalty and advocacy. In turn, staff are happy, profits rise and the organization has long- term sustainability.
The first volume offers some theoretical background, while the second suggests mechanisms, tools, and techniques to help embed to excellence as the foundation of value that the organization delivers. Both contain practical examples and a self-assessment diagnostic tool to identify organizational areas of strength, and aspects to improve.

Obtaining Value from Big Data for Service Systems, Volume II: Big Data Technology, Second Edition

$26.99

Volume II of this series discusses the technology used to implement a big data analysis capability within a service-oriented organization. It discusses the technical architecture necessary to implement a big data analysis capability, some issues and challenges in big data analysis and utilization that an organization will face, and how to capture value from it.
It will help readers understand what technology is required for a basic capability and what the expected benefits are from establishing a big data capability within their organization.

Service Excellence in Organizations: Eight Key Steps to Follow and Achieve It, Volume I

$26.99

This book explores the basic tenets of service excellence, opening to distinguish customer service from service excellence, and explore the driving aspects of strategy and philosophy. The brand promise to customers creates expectations; hooks targeted and segmented customers into a relationship. Service operations deliver expectations, delight, or on occasion, disappointment, and marketing responds to create loyalty, further delight, or recover the relationship.
Freshness of product or service offering, the injection of a characterful sense of fun, and sensitive personalization of service combine to deliver an authentic, pleasurable and memorable service experience prompting much sought loyalty and advocacy. In turn, staff are happy, profits rise and the organization has long- term sustainability.
The first volume offers some theoretical background, while the second suggests mechanisms, tools, and techniques to help em- bed to excellence as the foundation of value that the organization delivers. Both contain practical examples and a self-assessment diagnostic tool to identify organizational areas of strength, and aspects to improve.

Transforming the Next Generation Leaders: Developing Future Leaders for a Disruptive, Digital-Driven Era of the Fourth Industrial Revolution (Industry 4.0)

$26.99

“Today, business takes place in a highly disruptive and digital-driven landscape resulting in the need for companies to deliver its next generation of leaders who are capable of leading now. This highly recommended book offers a pragmatic, tested, and insightful approach, including executive & transition coaching, to effectively develop a sustainable leadership pipeline.”—Dr. Marshall Goldsmith, #1 New York Times bestselling author of Triggers, MOJO and What Got You Here Won’t Get You There. Thinkers 50 – #1 Executive Coach and the only two-time #1 Leadership Thinker in the World.

A company’s leadership pipeline is expected to deliver its next generation of leaders who are capable of leading now. It is evident that conventional leadership development practices are no longer adequate. Organizations need to incorporate the next-generation leadership competencies globally in order to address the development needs of their rising leaders.

The current digital transformation that underpins the Fourth Industrial Revolution (also known as Industry 4.0) has ushered in a new business environment that is fast, open, and responsive, resulting in a number of organizational and leadership challenges. How do organizations develop the next generation of leaders to meet these challenges?

This book is designed to provide insights into an understanding of the best practices and contemporary approaches to the identification, assessment, selection, and development of future leaders of an organization with a focus on executive and transition coaching as a development tool.

Applied Humanism: How to Create More Effective and Ethical Businesses

$26.99

“I just finished reading Applied Humanism. I loved its clarity and straightforwardness. In many ways the writing is deceptively simple: the concepts and their applications are universal in appeal yet subtle in their implications for living and working in today’s world.” –Chris Lazlo, Professor of Organizational Behavior, Weatherhead School of Management, Case Western Reserve University, Cleveland, Ohio

You can’t understand humanistic business management unless you understand what humanism is. This book provides a short introduction to the philosophy of humanism and discusses how and why it is being applied to business and why it is so effective when you do so.

Humanism helps us prioritize human value as important. It supports positive interpersonal relationships and collaborative and respectful decision-making. Since all businesses are in the business of solving problems, good problem solving is essential to good business.

Humanism has already transformed many other disciplines including psychology, medicine, nursing, and more. Additionally, humanism is foundational to the practice of human resources, without which businesses cannot operate. It is important for business managers to understand the philosophy fully so they can understand how to not only manage people more effectively, but how to operate their businesses in a way that helps the communities in which they operate. This book will provide the primer they need to create more effective and ethical businesses.

Comes With Ancillaries!
The author has provided a detailed overview on what the ancillaries will give faculty when this book is adopted. Click here to learn more.