Lean on Civility: Strategies for Changing Culture in Manufacturing Workplaces

$37.99

In Lean on Civility, the authors explain how incorporating civility can drive success in your business. As a key component of workplace training, civility can have a significant impact on workplace culture and also increase measurable outputs related to continuous improvement—including but not limited to quality, efficiency, and cost.

When organizations are deliberate and strategic about increasing supervisors’ and managers’ civility competencies in four key skill areas, they experience almost immediate improvements in interpersonal relationships, communication, morale, retention, trust, and productivity.

Lean on Civility offers a practical tool kit—complete with strategies and tools (like the Masotti Feedback Method)—that you can take back to your workplace and implement immediately.

Consumer Protection in E-Retailing in ASEAN

$31.99

While many sectors have been badly affected by the COVID-19 pandemic, e-retailing is one of the booming sectors during this period. Actually, the e-retailing sector was already booming even before the global pandemic. Although e-retailing offers many opportunities for businesses and consumers, there are several issues associated with e-consumer protection.
This book examines how consumers are protected on the online marketplace in the context of ASEAN countries. Specifically, this project:
(i) Discusses the six issues of e-consumer protection (e.g., information about transaction, product quality, privacy, security, redress, and jurisdiction);
(ii) Examines the policy/governance approach adopted by different sectors to address the issues of e-consumer protection; and
(iii) Proposes a multisector governance framework for e-consumer protection. Three short case studies on Lazada in Singapore, Shopee in Vietnam, and Zalora in Malaysia are also included to illustrate how well-known e-retailers protect their e-customers.
Overall, this book is interdisciplinary, including research on consumer protection, governance, management, and policy/regulation. It provides sources of information and knowledge which focus on both theoretical and practical aspects of e-consumer protection in ASEAN countries. Also, the roles from different sectors are examined to produce comprehensive findings and analysis of the governance process.

Leaderocity: Leading at the Speed of Now

$31.99

This book explores the intersections between leadership and velocity (the speed of now) to identify key leadership competencies needed for the 21st Century. We offer a set of ten competencies that may serve as a foundation of effective leadership that emerged from our experiences, interviews with 30 leaders, and research. These competencies may be especially timely in the midst of the global COVID-19 crisis and the need for effective leadership at all levels.
We can see both the critical need for these competencies as well as the stark contrasts in practice – those leaders who are rising to the moment and others whose lacking is disappointingly notable. We hope this book may enable leaders to establish their leadership brand and enhance their leadership practices.

Project-Led Strategic Management: Project Management Solutions to Develop and Implement Strategy

$28.99

Strategic management is very well documented in business books and in the literature, but that does not make the task any easier. Because formulating and implementing strategy is so taxing, and the environmental signals are so intangible, strategic planning is a responsibility that is easy to avoid. The solution proposed in this book is a project management framework to advance organizational strategy.
In this book, you’ll ?nd not only a description of how use the project management framework to advance strategic management, but also a case study that illustrates the positive impact.

Integrated Delivery: Innovating Leadership for Outstanding Healthcare Outcomes

$31.99

The 2020 pandemic proved past best practices too brittle for future challenges. An integrative model of leadership, synergizing the competing values and approaches of other models, is needed. This book focuses on the innovative leadership framework that can support emerging best practices in health care organizations. The practices of innovation and strategic management are indispensable.
Within, you will read about:
‧ Health care’s past, present, and future trajectory,
‧ How innovation is related and required for ongoing success (and the different kinds of innovation at a leader’s disposal), and
‧ The components and practices of strategic management, and how they integrate into the three modes of leadership: anticipatory, strategic, and administrative. Each is highlighted and the attributes of supporting tools summarized.
Unlike other leadership books, this one offers a systemic and sustainable perspective. This approach is not simply a “sustain the moment and worry about tomorrow later” approach. It is a “sustain the future, integrating it into our present paradigm now” approach. Especially important is the effort taken to explain and apply matters related to uncertainty, anticipation, as well as approaching future readiness.

Finding Your Career Niche: Conversations About Women & Business

$28.99

This book is a conversation—not a lecture—for women. If women are wondering how to approach their careers at any age and how to decide when the time is right to have children, there are questions to help make the decision. Chapters in this book provide women additional perspectives on deciding the type of career, taking advantage of opportunities, networking, surviving in the corporate environment, and when it is time to become an entrepreneur.

Creative Solutions to Global Business Negotiations, Third Edition

$37.99

Based on decades of teaching and consultancies around the world, the author provides a useful guide for business executives operating in today’s digitalized global economy. This latest edition will help readers enhance their preparation, anticipate objections, create value for tangibles/intangibles, and avoid cultural blunders to reach mutually beneficial outcomes. By sharpening negotiation skills, business executives will be able to interact more effectively with their counterparts in the fast changing global business environment and the rising influence of third parties. Practical and user friendly, the author describes all the key elements needed to negotiate deals that are doable, profitable, and sustainable.

A Book About Blockchain: How Companies Can Adopt Public Blockchain to Leap into the Future

$34.99

“I am impressed by the deep conceptual understanding that Rajat has. In this book, he conveys to the reader a practical, down-to-earth version of blockchain with all its elements. As a business leader, and someone who pushed the envelope in applying technology to the resources industry, I view this book as perhaps the simplest end-to-end explanation of blockchain. It is a must read for any leader/startup entrepreneur or consultant.” —Ricardo Escobar (Former CIO BHP Billiton)
“It is quite simply the best book about blockchain for corporate executives. It will prove invaluable to early adopting project managers, strategists, and IT professionals as corporations experiment with blockchain and digital currencies. It perfectly nails the sweet spot between breathless hype over the technology’s enormous potential and a too deep technical dive.” —Chris Ballinger (CEO and Founder of MOBI), Former Chief Financial Officer of Toyota Research Institute
Executives, consultants, and strategists are wondering how to participate in the blockchain economy. They are wondering whether new business models that will emerge because of this novel technology will disrupt theirs or whether they will ignore their businesses and create completely different models. In this book I answer all those questions. By the time you finish, you will understand what blockchain economy is, how to participate in it, and avoid being disrupted or, even worse, ignored. Drawing from my own experiences as research scientist and entrepreneur, the book describes methods to transform existing business by using digitized trust that is industrialized at scale.

Negotiation Booster: The Ultimate Self-Empowerment Guide to High Impact Negotiations

$31.99

To successfully conclude a business conversation, negotiation skills and tactics are not enough. If you enter a negotiation with fear, self-doubt or lack of conviction, you will not win no matter how well tactically you have been trained. Negotiation Booster is a novel, synergic approach leveraging the task related aspects of a negotiation with the underlying factors, such as emotions, ego, and stress.

Negotiation Booster is the ultimate guide to winning negotiations through self-empowerment. By bridging the strategic aspects with a self-management booster, the book will help you develop strategies for thriving in your negotiations.

Negotiation Booster draws from interdisciplinary sources. It equips the reader with cutting-edge insights on the key negotiation concepts, fundamental negotiation strategies, communication skills, perception and impression management techniques, the determinants of desired outcomes, and the issues that negotiators face internally and externally in the negotiation process.

ATOM: It’s Time to Upgrade the Economy, Second Edition

$34.99

In this book, we will explore how the accelerating pace and diffusion of technological change has taken control of an ever-growing fraction of the world economy. This fraction is being assimilated into a different set of economic fundamentals, such as the rapid and exponential price deflation inherent to technology. The effect of this was insignificant until recently, but is now beginning to create conspicuous distortions in many economic metrics, and is just years from being the dominant force across the entire economy. In response to technological deflation, the central banks of the world will have to create new money in perpetuity, increasing the stream at an exponentially rising rate much higher than is currently assumed. This now-permanent need for monetary expansion, if embraced, can fund government spending more directly. This in turn creates a very robust, dynamic, and efficient safety net for citizens, while simultaneously reducing and even eliminating most forms of taxation by 2025–30.
Failure to recognize that technological deflation mandates permanent and ever-rising central bank monetary expansion that can and should gradually become the primary source of government spending could result in countries falling behind more enlightened countries in a very short time.
The nature of current worldwide technology is to link various disruptions with each other, consume monetary liquidity to generate deflation, and lower the effective prices of most goods and services over time. Therefore, the entirety of worldwide technology has to be seen as a holistic economic entity, and can be defined as the ‘Accelerating TechnOnomic Medium’, or ‘ATOM’.