Quality Management in a Lean Health Care Environment


Quality in a lean healthcare setting has one ultimate goal–to improve care delivery and value for the patient. The purpose of this book is to provide a blueprint to hospitals, health care organizations, leaders, and patient-facing workers with tools, training, and ideas to address quality within their organization. Examples from healthcare and other industries are provided to illustrate lean methodology in lean and their application in quality. The reader can learn how other organizations improve quality, what their roles are, and what they do daily. By the end of the book, you will have leaned actionable concepts and have the tools and resources to start improving quality.

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About the Author(s)

Daniel Collins

Daniel Collins earned his MBOE from The Ohio State University – The Fisher College of Business and his BSN from The University of Wisconsin Green Bay. Dan is currently the directory of quality for The…

Melissa Mannon

Melissa Mannon is a research assistant at the American Institutes for Research in Health and Social Development division within the Health Policy and Research division. Her concentration at AIR is in …

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Pub Date

July 20, 2015





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