Hidden Challenges: Human Dynamics in Organizational Change and Recovery
“A new lens is offered that sheds light on hidden challenges in periods of organizational change and reveals them in a creative and constructive way. This approach supports a better-informed diagnosis of the pain in the organization when change takes place.” –Claudia Zarate, Managing Director, Consumer Products Coverage, BNP Paribas
Going far beyond a purely rational-structural way of looking at change in organizations, this book contributes well researched insights into often-overlooked organizational blind spots.
The authors share their own experiences in clear and accessible language, exploring recovery from cumulative crises; nostalgia and postalgia; victimization of leaders; dealing with narcissistic leaders; and a writing process for reducing anxiety through self-reflection.
Anyone who works in an organization—large or small—will gain new perspectives on the most difficult challenge of all: understanding human behavior in times of change.