Conversations About Job Performance: A Communication Perspective on the Appraisal Process


Organizational appraisals systems are often ineffective and result in unnecessary spending on the part of a company and unnecessary anxiety on the part of employees. Written for practitioners and advanced students, this book presents an alternative approach to the performance appraisal process that focuses on communication rather than evaluation. In this communication-centered approach to performance, the appraisal process is designed to facilitate meaningful and open interaction between employees and their supervisors.


About the Author(s)

Michael E. Gordon

Michael E. Gordon is a Professor in the Department of Management and Global Business at the Rutgers Business School. He received his Ph.D. from the University of California, Berkeley. Gordon’s researc…

Vernon D. Miller

Vernon D. Miller received his Ph.D. from the University of Texas in Speech Communication and is an Associate Professor in the Department of Communication and in the Department of Management at Michiga…

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Pub Date

January 11, 2012





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