Dr. Milan Frankl, MBA, PhD, worked for IBM, the Desjardins Cooperative Movement, and CGI (a management consulting firm) in various executive positions. After retiring as a partner from CGI, he became a senior executive of a number of high-tech Canadian firms. He earned his MBA in information technology management, and later received his PhD, studying the business decision-making process. He is a principal with MFA Inc., a management consulting firm in Victoria, BC, Canada. Milan is also a professor of business with University Canada West and teaches from time to time business and computer science courses at the University of Victoria.