Dr. Jerzy Surma is an assistant professor at Warsaw School of Economics and a director of postgraduate studies on business intelligence. Prior to his teaching positions, he worked as a business consultant in an information management group and was responsible for the design and implementation of business intelligence solutions for international companies. He is a member of the Strategic Management Society and IESE Business School Alumni. Currently, Dr. Surma has been working on applying advanced data mining techniques in reality mining and analytical customer relationship management. Look for details at http://www.surma.edu.pl.