Author

Paul P. Maglio

Paul P. Maglio is a Professor of Management and Cognitive Science at the University of California, Merced. He has a bachelor’s degree in computer science and engineering from MIT and a PhD in cognitive science from the University of California, San Diego. One of the founders of the field of service science, Dr Maglio was the Editor-in-Chief of INFORMS Service Science (2013-2018) and is lead editor of the of Service Science, Volumes I and II. He has published more than 125 papers in computer science, cognitive science, and service science.

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