Dr. Justin Bateh is a professor in the School of Business & Professional Studies at Florida State College at Jacksonville, where he teaches management, operations, and statistics courses. He received a doctorate in business administration from Walden University. Following his doctoral studies he pursued post-graduate specializations from Penn State University in applied statistics and from the University of Arkansas in operations management. His research interests are focused on the appropriate use of statistical methods and quantitative approaches to problems in organizational management and leadership. Dr. Bateh believes that organizations are seeking professionals that have the ability to identify a problem and objective, apply theoretical concepts to solving the problem, identify who the key stakeholders are, and present conclusions and recommendations to key stakeholders in a clear and concise manner.