Operational Leadership

$21.99

Customers are increasingly demanding higher levels of speed and quality, yet leaders often focus mainly on reducing the costs of operations. This book outlines the needed evolution in leadership attitudes and behaviors in the key operational areas such as new product development, sales, operations, customer service, human resources, finance, and information technology.

Category: SKU: 9781606491126 Tag:

Description

About the Author(s)

Andrew Spanyi

Andrew Spanyi‘s work in the area of Business Process Management is recognized internationally. He has written two books on Process Management: More for Less: The Power of Process Management and Busine…

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Additional information

Pub Date

August 28, 2010

Pages

107

ISBN

9781606491126

Print Price

$21.99

EISBN

9781606491133

EBook Price

$6.99