New Tricks for Old Bureaucracies: Improving Policy Outcomes in the Public Sector

$34.99

Ready to transform government from the inside out? It’s easy to complain about government bureaucracy and transportation in Los Angeles, but what if you could actually improve them instead?

That’s exactly what the authors of New Tricks for Old Bureaucracies set out to do in the Office of Extraordinary Innovation at Los Angeles Metro, a transportation agency with a $9 billion annual budget in a county larger than 42 states. Now you can learn from their hard-earned successes, and valuable mistakes, as they provide helpful lessons learned for anyone looking to make change in public agencies.

You’ll learn how to:

Navigate internal resistance
Build coalitions and fix processes
Recognize impenetrable fiefdoms
Pick your battles and win them

Using amusing behind-the-scenes stories, New Tricks presents a pragmatic playbook for those who want to deliver lasting government reform, and an outright nerd-fest for anyone working in public transportation!

Description

About the Author(s)

Joshua Schank

Joshua Schank is a Partner with InfraStrategies, a consulting firm that works with transportation organizations across the world on strategy, innovation, and policy.

Emma Huang

Emma Huang is a Principal Consultant with InfraStrategies, where she helps transit agencies navigate critical challenges— from foundational strategy to implementing innovative service models and policies.

Marla Westervelt Berg

Marla Westervelt Berg is a Principal at Cityfi, where she helps governments and private-sector companies navigate the rules, politics, and partnerships that shape innovation in civic space.