Essential Communications Skills for Managers, Volume I: A Practical Guide for Dealing Effectively with All People in All Situations

Essential Communications Skills for Managers, Volume I: A Practical Guide for Dealing Effectively with All People in All Situations

$21.99

The purpose of this book is to provide practicing and aspiring managers and students of management a practical and comprehensive reference source for communicating on the job with all people in all situations. This “how-to” book provides readers with the essential knowledge, attitudes, and skills to perform the communicating aspects of their routine and special duties. The information is presented in two volumes and each topic is divided into “Things to Know” and “Things to Do.”
Volume I topics are divided into six sections:

  • Overview of the Book
  • Fundamentals of Communicating
  • Communicating Competencies Required of Managers
  • Personal Qualities Managers Need to Communicate Effectively
  • Communicating Strategies for Safeguarding the Manager’s Job
  • Communicating Effectively in Stressful Situations

Essential Communications Skills for Managers, Volume II: A Practical Guide for Communicating Effectively with All People in All Situations

Essential Communications Skills for Managers, Volume II: A Practical Guide for Communicating Effectively with All People in All Situations

$21.99

The purpose of this book is to provide practicing and aspiring managers and students of management a practical and comprehensive reference source for communicating on the job with all people in all situations. This “how-to” book provides readers with the essential knowledge, attitudes, and skills to perform the communicating aspects of their routine and special duties. The information is presented in two volumes. Each topic is divided into “Things to Know” and “Things to Do.”
Volume II topics are divided into five sections:
‧ Sending Effective Messages
‧ The Four Methods of Communicating: Speaking, Listening, Writing, and Reading
‧ Planning and Conducting Productive Meetings
‧ Communicating Skills for Dealing with Special Situations
‧ Communicating Attitudes and Techniques for Coping Competently with Difficult Employees

Citizen-Centered Cities, Volume I: Case Studies of Public Involvement

Citizen-Centered Cities, Volume I: Case Studies of Public Involvement

$21.99

Modern cities are increasingly involving citizens in decisions that affect them. This trend is a part of a movement toward a new standard of city management and planning—falling under the names public involvement, public engagement, collaborative governance, civic renewal, participatory democracy, and citizen-centered change. City administrators have long focused on attaining excellence in their technical domains; they are now expected to achieve an equal standard of excellence in public involvement.
Toward this end, Citizen-Centered Cities provides a body of experience about public involvement that would take years for municipal administrators to accumulate on the job. The opening chapter summarizes nine challenges for public involvement, together with over sixty aspirational recommendations. Subsequent chapters provide detailed case studies illustrating these challenges for a range of projects—a new bridge, a light rail line, a highway interchange, neighborhood street modifications, urban streetscaping, bicycle routes, movement of freight, and a transportation master plan. The close government-academic cooperation required to carry out this project builds on an innovative partnership between the City of Edmonton and the University of Alberta called the Center for Public Involvement.

HR Analytics and Innovations in Workforce Planning

HR Analytics and Innovations in Workforce Planning

$21.99

This book sets out new approaches, formulas, and software needed to enable HR function or organization to forecast trends and to use existing retrospective data to their organization’s advantage, which, in short, is to maximize efficiency and productivity.

You will encounter new formulas to use and new approaches that will add value. You will also learn that most of the existing 52 formulas available don’t work in today’s environment. There is new software that will enable you to do forecasts with certainty and you can use a new mathematical model to rightsize any organization.

Are you using an outdated organizational model? Do you have processes that don’t work any more? These are areas that are major inhibitors to productivity and can be significantly improved. Most important of all, this book will help you to create immense added value in any organization.

Educating Business Professionals: The Call Beyond Competence and Expertise

Educating Business Professionals: The Call Beyond Competence and Expertise

$21.99

Given the influential role that business professionals now play in society, high-quality education is essential. A recognition that business programs can and should nurture leaders committed not only to personal and corporate success but also to social progress rests at the core of a revised and renewed education model.
Steeped in the liberal arts, this book presents a practical plan to achieve that goal. It makes a cogent argument for incorporating a theoretical model of professionalism into undergraduate and graduate business programs, and offers guidance to business deans and faculty interested in preparing students for the evolving role of business leadership in the 21st century. Using an adapted “wheel of professionalism” model, it describes curricular content and educational approaches designed to guide students toward higher levels of professionalism, social consciousness, and ethical decision-making.

A Profile of the Global Auto Industry: Innovation and Dynamics

A Profile of the Global Auto Industry: Innovation and Dynamics

$21.99

This is the first book on the global auto industry viewed through the lens of technology. It starts by tracing how innovation shaped the first century of its history, then it examines the industry’s shifting footprint in Europe and North America, and the rise of new producers, particularly China. Succeeding chapters emphasize the role of suppliers in what is now a high-tech industry.
This book describes new forms of collaboration that challenge traditional supply chain relations, analyzing regulation as a driver of innovation, and the enabling role of the materials science revolution, such as the shift of steel from a commodity to a highly engineered product. It covers innovations in management, from computer-aided engineering, roadmapping, and just-in-time methods to the evolving role of workers and public policy. The authors finish with an overview of electric vehicles, shared mobility, and autonomous vehicles, concluding that they will not prove disruptive.

Data Visualization, Volume I: Recent Trends and Applications Using Conventional and Big Data

Data Visualization, Volume I: Recent Trends and Applications Using Conventional and Big Data

$21.99

Data visualization involves graphical and visual tools used in data analysis and decision making. The emphasis in this book is on recent trends and applications of visualization tools using conventional and big data. These tools are widely used in data visualization and quality improvement to analyze, enhance, and improve the quality of products and services. Data visualization is an easy way to obtain a first look at the data visually. The book provides a collection of visual and graphical tools widely used to gain an insight into the data before applying more complex analysis.

The focus is on the key application areas of these tools including business process improvement, business data analysis, health care, finance, manufacturing, engineering, process improvement, and Lean Six Sigma. The key areas of application include data and data analysis concepts, recent trends in data visualization and “Big Data,” widely used charts and graphs and their applications, analysis of the relationships between two or more variables graphically using scatterplots, bubble graphs, matrix plots, etc., data visualization with big data, computer applications and implementation of widely used graphical and visual tools, and computer instructions to create the graphics presented along with the data files.

Data Sets to Accompany the Book Available to Download HERE.

Weathering the Storm: The Financial Crisis and the EU Response, Volume I: Background and Origins of the Crisis

Weathering the Storm: The Financial Crisis and the EU Response, Volume I: Background and Origins of the Crisis

$21.99

Weathering the Storm explores the factors leading up to the recent global financial and economic crisis, how the crisis unfolded, and the response of European and national authorities. The book describes the rationale behind the measures undertaken to mitigate the consequences of the recession and to ensure that a similar situation does not happen again in the future.
In the wake of the crisis, various major changes continue to significantly affect the life and social organization of Europeans. For instance, a new ESM with a size financially comparable to that of the IMF was created; similarly, the reforms in economic governance imply much more intrusive participation of European countries in each other’s macroeconomic policies. Moreover, the organization, regulation, and supervision of the financial sector have been drastically revamped.
The decisions taken by European and national authorities affect the daily lives of hundreds of millions of European citizens and countless more around the globe. An insightful read for anyone interested in understanding the topic and its effect on their lives, the book primarily addresses undergraduate students in their final year and graduate students in fields such as economics, finance, and political science. The main messages are explained through examples and charts.

Strategic Organizational Alignment: Authority, Power, Results

Strategic Organizational Alignment: Authority, Power, Results

$21.99

“This book outlines critical principles I use to lead my organizations. It is effective, practical, and balanced. An important contribution to any leader, manager, or change agent.” –Brian Bauerbach, President & CEO, Mold Rite Plastics

“Powerful, practical, and most importantly, what I did to help each business that I was in charge of to succeed!” –John Nicol, Partner and General Manager, Microsoft Business

Business results, major change, project initiatives—can be achieved more easily than imagined. Strategic Organizational Alignment shows you how and points out the reasons why most excuses businesses make for inadequate implementations are wrong.

Through stories, illustrations, and step-by-step guides, Crosby shows you a simple, profound, and repeatable way to ensure your business aligns its employees and has a clear path to success.

This book will help you learn how to focus your workplace on the dynamics critical to achieving greater productivity.

Click HERE to download SATA Charting Scenarios & Assessments and the author’s OD Roots.

As I See It…Views on International Business Crises, Innovations, and Freedom

As I See It…Views on International Business Crises, Innovations, and Freedom

$21.99

In this era of constant change and globalization, political and international issues influence the business environment worldwide and penetrate our lifestyle and expectations in ways beyond most imaginations. The increasing transparency of information provides easier access to current events, new concepts, and data. Yet we are bounded by the complexity of understanding the interdependence resulting from this fast-paced world with an almost overwhelming amount of new responsibilities.
With a Foreword by H.E. Claudia Fritsche, Ambassador extraordinary and plenipotentiary, along with the humorous illustrations by award-winning cartoonist David Clark—this book is a fantastic choice for readers to comprehend the most crucial international business and trade issues facing us nowadays. Thought-provoking, witty, and enjoyable, this book offers fresh insights and perspectives, which can inspire real-life understanding and applications one shall not miss.