Lean Thinking for Emerging Healthcare Leaders

$31.99

Lean Thinking for Emerging Healthcare Leaders: How to Develop Yourself and Implement Process Improvements aims to solve the issues in modern day healthcare by handing over the reins of the improvement process to healthcare professionals. Putting those who are doing the work and are closest to the actual situation in the lead.

The purpose of this book is to help you understand how to develop yourself and your leadership in such a way that will best benefit your team and your patients. This includes change management practices that will help to build commitment with your team members, colleagues, management, patients, and other stakeholders.

This book educates you, as a leading medical professional, in the principles and values of Lean leadership and management. It will teach you how to improve healthcare from the inside, making it safer, better, faster, more accessible, and more affordable.

With this book we want to inspire, motivate, and stimulate you to lead continuous improvement—while being respectful to people—on your way to ideal care for every patient.

The primary target audience for the book are medical professionals who have (recently) acquired leadership, management, or business responsibilities. The book will also be of high value to those who obtained temporary leadership positions, like project leaders, problem solvers, change managers, and innovators.

Because most of the teachings in the book are meta skills and ways of thinking, the book is easily relatable and transferable to other disciplines and even sectors.

Business and the Culture of Ethics

$31.99

“Most books about business ethics are not really about ethics at all. And most discussions about business ethics seem to revolve round regulatory compliance and vague notions of corporate social responsibility. This text will help students think about and debate genuine ethical dilemmas that face businesses. This is something that is most necessary if businesses really are to take responsible decisions.”—Philip Booth, Dean – Faculty of Education, Humanities and Social Sciences at St Mary’s University, Twickenham

Ethics are not the same as morals. They are contextual and apply to specific relationships. This book explores business ethics as applied in a modern context including data management, corporate social responsibility, media ethics and government ethics. Drawing on the work of philosophers, the work is nonetheless contemporary and practical.

Improving Convention Center Management Using Business Analytics and Key Performance Indicators: Advanced Practices

$28.99

Myles shares his experience by demonstrating a practical and data-driven approach to managing convention centers. His use of analytics provides the basis for identifying strengths, weaknesses, and opportunities for growth. Myles makes this a must read for convention management looking to optimize performance and demonstrate results. –Skip Cox. Senior VP – Research and Measurement, The Freeman Company
Finally! A refreshing perspective on convention centre management in North America. These economic engines have long been viewed as loss-leaders, which this book aptly points out. Well done to Myles for bringing clarity and perspective to these undervalued assets. –Lorenz Hassenstein, President and CEO, Metro Toronto Convention Centre
Thank you Myles for filling this critical gap! Having served convention centers across North America and the U.K. for 20 years, it is clear that analytics-based management systems are succeeding at the expense of centers that continue to ‘manage-by-gut’. This book provides an effective, step-by-step guide as to how to administer the right KPIs to deliver success. I highly recommend it to anyone involved in the management of convention centers. –Bob Pascal, former Chief Marketing Officer, Centerplate, Inc.
Improving Convention Center Management Using Business Analytics and Key Performance Indicators presents sound practical advice from an author who successfully lived the experience. Transitioning from a traditional business model to one that is data driven and entrepreneurial can be difficult.
This book explains the rationale and importance of each indicator along with data collection issues and presentation advice. It guides you through that process from launch and trial, up to making analytics an indispensible part of your management strategy.

The Successful New CEO: Core Leadership Principles That Will Guide Your First Year

$34.99

This book is for anyone on the pointy part of the organizational pyramid, whatever your title is.

Every leader and organization is unique. But new CEOs often share many experiences, situations, and decisions. This book shines a light on those and illustrates the fundamental principles that will guide a new CEO through them.

The Successful New CEO is organized into four parts:
Becoming an Executive: Leaders can only lead out of who they are. How do you become the kind of person who successfully and gracefully inhabits this role?
Seven Essential Executive Skills: The skills that earned you the role may not be what you need in that role. What are the critical leadership skills that become even more important as a CEO?
Leading Your Leadership Team: CEOs head up leadership teams. How do you lead a confident, capable leader? How do you build a team out of leaders?
First Things: Where do you start? How do you quickly build credibility and engagement? What is too fast or too slow?

The Successful New CEO will help you quickly gain the confidence of others, successfully address the inevitable issues you will discover, score early wins, and set the course for a fruitful future.

Design: A Business Case: Thinking, Leading, and Managing by Design

$31.99

Design: A Business Case challenges you to stimulate innovation in your own organization as an ongoing and integral dialogue between complementary skills–to bridge mind and matter, image and identity.
Design thinking is a framework developed to ensure C-suite endorsement of the pursuit of design excellence in all actions undertaken by the organization. Design management is a rigorous and strategically anchored mechanism to capitalize on the investment in design as intellectual capital. And design – as we’ve always known it – is the skills, methods and creative capabilities needed to embody ideas and direction. Design thinking inspires, design management enables, design embodies.
This book aims to build the bridges needed to reconcile the three, and to encourage organizational and professional environments in which their combined forces can thrive and reverberate.

A Profile of the Hospitality Industry, Second Edition

$31.99

The hospitality industry is a unique and diverse industry. This book tells the history, organizational structure, and management strategies of the hospitality industry. Traditionally an entrepreneurial business, the hospitality industry today includes organizations ranging from small independent cafes and inns to large multinational corporations. The author highlights key hotel, restaurant, and casino companies, and explains the concepts of franchising, consortia, and management contracts.
The book divulges how the hospitality product is different from other industries: part service and part product, produced and consumed simultaneously, and the role of the customer as part of the service process. The book explains how perishable inventory and labor intensity affect hotels, restaurants, and casinos. The author also reviews policies that promote or restrict tourism and travel, guest and employee safety, labor regulations, food safety laws, and requirements for accommodations for customers with disabilities.
This text explains key strategic management decisions of the hospitality industry. The author projects how global expansion and sustainability efforts are shaping the industry, but also warns of the ongoing threats of pandemics and terrorism to travel.

Finance for Non-Finance Executives

$28.99

This book is intended to help professionals, especially from functional areas other than finance—such as sales, marketing, human resource, research and development, production, and procurement—to gain an extensive working knowledge of critical financial principles in an easy-to-follow manner, enabling them to make critical business decisions involving cost-savings, budgets, new projects decisions, and growth strategies.
The author introduces the key concepts of finance so you can contribute to the success of your business. These will help you understand the language used by accountants and how financial statements fit together. Furthermore, you will understand how to use ratio analysis to get a sense of the company’s performance.
In addition, readers will learn the concepts of management accounting and various kinds of decisions, including make-or-buy and shutdown. You will gain an understanding of how to implement budgeting and working capital management. The exciting part is also the chapter on investment appraisal, where readers will learn how to evaluate business proposals from a return standpoint.

Creating A Business and Personal Legacy

$28.99

Worldwide, there is a growing interest on how to uncover one’s true purpose in life and legacy. It is a subject that crosses the minds of everyone regardless of geographic location, gender, age, or occupation.
Using fictional, but highly plausible stories, this short book crystalizes key ideas on how to create a lasting business and personal legacy.
With rising cases of depression resulting from personal and career challenges, this book provides refreshing perspectives on how to find new meaning and happiness in one’s life while making a relevant and lasting impact.

Discoveries Through Personal Agility

$28.99

“In today’s time of continuous change, it’s more important than ever for individuals and even entire organizations to develop agile mindsets to drive change successfully. Raji Sivaraman and Michal Raczka offer invaluable and actionable insights on how to embrace new ways of working and meet tomorrow’s challenges. This is a must-read for anyone seeking an in-depth understanding of Personal Agility.”—Sunil Prashara, President and Chief Executive Officer, Project Management Institute.

“There has never been a more relevant time to highlight the importance of an agile approach for businesses and professionals as during this pandemic. This book is fitting and emphasizes the 7 facets of ‘Personal Agility’ which has always been a cornerstone of business practices at IBM Waston Health.” —Dr. Roy Vergis, Global Clinical Lead and SME in Oncology, IBM Waston Health.

Reroute your Personal Agility with the Personal Agility LightHouse Model

  • Personal Agility is the future competency to Organizational Agility
  • Work your brains and minds regularly for continuous self improvement
  • Personal adaptability transcends to your organizational adaptability

Connect the dots through: Your emotions, learning, education, change, and much more….!!!!

Reroute your Personal Agility with the Personal Agility LightHouse Model

  • Personal Agility is the future competency to Organizational Agility
  • Work your brains and minds regularly for continuous self improvement
  • Personal adaptability transcends to your organizational adaptability

Connect the dots through:Your emotions, learning, education, change, and much more….!!!!