Managing for Ethical-Organizational Integrity: Principles and Processes for Promoting Good, Right, and Virtuous Conduct

Managing for Ethical-Organizational Integrity: Principles and Processes for Promoting Good, Right, and Virtuous Conduct

$21.99

For some time people thought that business and ethics constituted separate and mutually exclusive realms. Businesses that perpetuate such a belief or still hold that “business ethics” is an oxymoron are at risk. Indeed, managers are now being called on to actively promote ethical organizational integrity. This means understanding the principles that define and creating an organizational culture that measurably encourages ethical conduct. The reason for this shift in paradigm is clear.It was once believed that business and ethics constituted separate and mutually exclusive realms. Businesses that perpetuate such a belief or still hold that ‘business ethics’ is an oxymoron are at risk. If you are a manager, you may have been called on to actively promote ethical-organizational integrity. But this means understanding the defining principles of and creating an organizational culture that measurably encourages ethical conduct. This book will help provide you and other managers with much needed guidelines for ethical decision making in business that are philosophically sound and strategically advantageous. This book provides a brief introduction to and general framework for managing for ethical-organizational integrity in a way that will enable you to identify those ethical duties that must be fulfilled in order to morally justify the pursuit of profit. It will help you develop a morally imaginative and socially entrepreneurial decision making process that is driven towards generating and sustaining social value.

How to Coach Individuals, Teams, and Organizations to Master Transformational Change: Surfing Tsunamis

How to Coach Individuals, Teams, and Organizations to Master Transformational Change: Surfing Tsunamis

$21.99

Transformational coaching by a person who has personally experienced transformation and has mastered a specific coaching methodology is a powerful catalyst for holistic change. The transformational coach can awaken individuals and groups to greater awareness and a sense of purpose that enables them to move through these barriers and access untapped sources of energy for breakthrough potential.

This book offers a practical yet provocative approach and gives coaches, organizational and business leaders, HR executives, and other change agents a proven approach for creating transformative change on an individual and collective scale by first coaching themselves and then other individuals, their teams, and their organizations for significant improvements in performance and effectiveness.

This is a hopeful book that envisions individuals bringing their whole selves to work; work as an act of co-creation among everyone in the organization; and organizations deepening their connection to their employees, stakeholders and partners, and society as a whole. The book’s unique contributions to the field of individual and collective transformation in the workplace are built on three central ideas: Radical improvement is possible only through a transformation rooted in expanding consciousness and integrating the body, mind, and spirit. Purpose and vision can then be drawn from deeper wisdom and fueled from a larger source of creative energy, spirit-generated creativity.

Radical improvement in collective performance is not a top-down phenomenon. Rather it hinges upon the individual members embracing transformation in their own lives and finding alignment between their and the group’s purpose, vision, and values Radical improvement can be implemented, sustained, and repeated if it is pursued through a holistic, systematic, yet practical framework that also incorporates solid processes for planning and implementing change and measuring results.

China: Doing Business in the Middle Kingdom

China: Doing Business in the Middle Kingdom

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Foreign firms typically engage China as a sourcing location or as a market to sell their goods. China is increasingly taking on a more prominent role in global business. After 30 years of economic reforms that have enabled China to become the workshop of the global economy, we are now witnessing the transformation of the ‘Middle Kingdom’ into one of the world’s largest consumer markets and one of the world’s most productive centers of innovation. If you are interested in doing business in China, you’ll need this book. This book details the history, culture, economy, marketing, sourcing, staffing, etiquette, negotiation, and daily life. Anyone hoping to achieve global business success in the 21st century must be familiar with these concepts. Strother takes you inside the requirements; what works; what won’t; and so much more.

As I Was Saying...Observations on International Business and Trade Policy, Exports, Education, and the Future

As I Was Saying…Observations on International Business and Trade Policy, Exports, Education, and the Future

$21.99

With a Foreword by Philip Kotler, the S.C. Johnson & Son Distinguished Professor of International Marketing at the Kellogg School of Management at Northwestern University, and the artistic touch by David Clark—an award winning and syndicated cartoonist—this exciting new title by Michael Czinkota is the perfect read for businesspeople to better understand just what is at stake in understanding and strategizing about international issues and opportunities.Editorials by Michael Czinkota

Corporate Communication: Tactical Guidelines for Strategic Practice

Corporate Communication: Tactical Guidelines for Strategic Practice

$21.99

The chief communication officer at a Fortune 500, multi-national corporation today faces the challenges of a rapidly changing global economy, a revolution in communication channels fueled by the Internet, and a substantially transformed understanding of what a 21st century corporation stands for. This book investigates these forces and the specific communication challenges that they pose for the global corporation.The chief communication officer at a Fortune 500, multi-national corporation today faces the challenges of a rapidly changing global economy, a revolution in communication channels fueled by the Internet, and a substantially transformed understanding of what a 21st century corporation stands for. This book investigates these forces and the specific communication challenges that they pose for the global corporation. Examining these forces and how they are interrelated should offer insights and strategies for students of the corporate communication discipline and business leaders to help them deploy effective communication as a strategic business asset in the contemporary global economy. This book focuses on the process of communication in a corporate context; and explores, analyzes, integrates, and applies the theory, practice, and functions of corporate communication. The combination of a theoretical framework for understanding how these forces influence corporate communication with practical guidelines for effective communication within this framework will also be of value to practitioners as well as students of the communication discipline. Designed for the professional whose position requires the creation and management of an organization’s communications, this book applies strategic approaches to tactical written and oral communication, and includes a particular emphasis on problem solving and analytical techniques appropriate to global corporate environments. Essential to effective communication in corporate and organizational environments is the ability to understand and apply the concepts of corporate communication as strategic management functions.

Communication Strategies for Today's Managerial Leader

Communication Strategies for Today’s Managerial Leader

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Given that communication is the lifeblood of an organization, managerial leaders need to understand how to use communication strategies to build their teams to achieve organizational objectives. Studies repeatedly point to the impact communication skills have on the ability of managerial leaders to succeed or fail. Too often individuals move into managerial leadership roles without awareness of the need to improve their communication skills. These individuals may be subject matter experts whose technical skills allowed them to succeed as individual team members, but when placed in managerial leadership roles, they fail because they lacked the relationship building skills needed to foster teamwork. Therefore, this book provides the communication principles that are so critical for today’s managerial leader. It builds a solid foundation while it guides readers in strategies to enhance their written, oral, and interpersonal communication skills. Most research has stated, and the author has found true in her own managerial leadership roles, a leader spends the majority of his or her day interacting with others. As managerial leaders, individuals face many challenging situations such as determining how to inspire a shared vision about goals and objectives, building trust within their unit, listening with an open mind, giving feedback, and encouraging collaboration, to name a few. The focus switches for the managerial leader from doing things to leading others. Therefore, this book is for anyone who currently serves as a managerial leader or for anyone who desires to manage and lead others. Most managerial communication books focus on the important written and oral communication skills. While the author believes these skills are critically important, she found in her role, as a managerial leader, she devoted the majority of her time to interpersonal communication. Leaders need to build teams and to maintain relationships with all stakeholders. The best way to make that happen is through skills such as listening, asking questions, and giving feedback. Therefore, this book includes an emphasis on interpersonal communication. As Chris M. Martin stated in a recent article, ‘The ability to communicate effectively may be the number one management quality.’ Therefore, this book will raise awareness relative to oral, written, and interpersonal communication skills so that individuals can become better managerial leaders.

Pricing Segmentation and Analytics

Pricing Segmentation and Analytics

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Pricing analytics uses historical sales data with mathematical optimization to set and update prices offered through various channels in order to maximize profit. A familiar example is the passenger airline industry, where a carrier may sell seats on the same flight at many different prices. Pricing analytics practices have transformed the transportation and hospitality industries, and are increasingly important in industries as diverse as retail, telecommunications, banking, health care and manufacturing.Pricing analytics uses historical sales data with mathematical optimization to set and update prices offered through various channels in order to maximize profit. With this outstanding contribution to this subject, you will learn just how to identify and exploit pricing opportunities in different business contexts. Each chapter looks at pricing from an economist’s viewpoint beginning with the basic concept of pricing analytics and what type of data are needed to use this powerful science; the common assumptions regarding the customer population’s willingness- to-pay are discussed along with the price-response functions that result from these assumptions; examples from several industries and organizations; dynamic pricing, with a special emphasis on the most common application–markdown pricing; the new field of customized pricing analytics, where a firm responds to a request-for-bids or request-for-proposals with a customized price response; and the relevant aspects of behavioral science to pricing. Additional examples include the asymmetry of joy/pain that customers feel in response to price decreases/increases.

Setting Performance Targets

Setting Performance Targets

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Clearly, even in archery, hitting the target is more than just will and effort but rather judgment, ability and the likelihood of hitting the target under environmental conditions. This book discusses not only the science but also the art of target setting.
Targets are an important part of our work life, whether we are setting them or meeting them. Target setting forms part of the budgeting process and the performance management of business units and individuals. Unfortunately the behavioral impacts of target setting on performance are not well understood, and this can lead to serious consequences such as game playing. Target setting is an under-researched area. This book will help you fill the gap in target setting for performance. The pivotal issue in target setting is that it is an art as well as a science. Perhaps more of an art, requiring a balance between the psychologies of the people taking initiatives, the science of estimating probabilities and aligning with strategies, coupled with the effects of incentives. Another feature of this book is how the authors drew on ideas and research across disciplines, which is rarely done in this field. Inside this book, you will be introduced to some of the important methods in target setting such as forecasting, sensitivity analysis, and probability analysis; all of which include practical examples to show how these techniques can be directly applied. In the end, you’ll learn how interrelated the various parts of organizational activities are and how they impact on each other, which is important since target setting must include an understanding of the organizational context (e.g., people, competitive environment, structure, strategy) as well as the impact of incentive compensation and information flows.

Trade Promotion Strategies: Best Practices

Trade Promotion Strategies: Best Practices

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New opportunities are emerging constantly, as part of the globalization process creating new markets, with new players and challenging current business practices. Creating or exploiting opportunities on an individual basis is not the best practice: it is much more productive (and much less risky) to participate in national Trade Promotion Programs designed and implemented with government assistance. In recent years, Trade Promotion Institutions have developed national strategies and new tools to support the business sector, helping enterprises to find new markets and trade opportunities.New opportunities are emerging constantly, as part of the globalization process creating new markets, with new players and challenging current business practices. Creating or exploiting opportunities on an individual basis is not the best practice: it is much more productive (and much less risky) to participate in national Trade Promotion Programs designed and implemented with government assistance. In recent years, Trade Promotion Institutions have developed national strategies and new tools to support the business sector, helping enterprises to find new markets and trade opportunities. What are these national strategies, how are they designed and implemented? Special attention is given to evaluation tools created to assess results and provide justification for investment expenditures. Best practices will be considered and reviewed on the basis of selected countries having introduced innovative national trade promotion programs, such as Finland, Mauritius, Mexico, New Zealand and Singapore.

The Strategic Management of Higher Education Institutions:Serving Students as Customers for Institutional Growth

The Strategic Management of Higher Education Institutions:Serving Students as Customers for Institutional Growth

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If you are a professional interested in reorganizing or restructuring your higher education or postsecondary institutions, youll need this book. Inside, the author smartly examines the needs of learners in the 21st century, the rise of for-profit highereducation institutions, and the technological innovations impacting postsecondary education. Kazeroony provides examples of administrative processes and how to satisfy regulatory agencies standards to take advantage of a particular marketing niche for attracting students. He addresses the changing environment of higher education, the administrative structure, challenges, and the requirements for successful execution of start-up operations or changing strategies for existing institutions, as well as provides a summary of findings and additional recommendations.