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Demirkan, Haluk
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Abdalla, Carla Caires
Adaros Boye, Carolina A.
Addo, Archie
Aggarwal, Vijay
Aggestam, Maria
Agnihotri, Raj
Akber, Ahmed Al
Alderson, Keanon
Aleo, Alberto
Alessandri, Alice
Allan, David
Allan, James
Alves, José
Amann, Wolfgang
Amos, Stephen
Anandarajan, Asokan
Anantatmula, Vittal S.
Anderson, David W.
Arcot, Rajabahadur V.
Aritz, Jolanta
Armour, Frank
Arnett, Ronald
Arreola-Risa, Antonio (Tony)
Asensio, Alfonso
Asher, Anthony
Ashford, Robert
Bachani, Jyoti
Backus, Lisa Lynn
Badinelli, Ralph D.
Bainbridge, William Sims
Baker, J.C.
Balch, Tucker
Ballard, Jahn
Banerjee, Syagnik
Bargerstock, Andrew
Barnes, Joseph W.
Barnett, Paul
Baron, Robert A.
Baron, Steve
Barreiro, Terri D.
Barringer, Bruce
Barros, Oscar
Barry, James
Bartholomew, Don
Bateh, Justin
Baucherel, Kate
Bawany, Sattar
Baxter, George H.
Bayraktar, Ahmet
Beadle, Matt
Beal-Hodges, Mary
Beard, Myron
Beer, Lawrence A.
Beil, Frank
Beitz, David. Z.
Belkhamza, Zakariya
Bell, Reginald L.
Bellavitis, Cristiano
Bennett, Alex
Berry, Priscilla
Berry, Tim
Bettner, Mark S.
Beveridge, Thomas
Bharadwaj, Ramakant
Bharadwaj, Sangeeta Shah
Bhasin, Balbir
Biemans, Wim
Bitner, Mary Jo
Bivona, Diana Heeb
Blawatt, Ken R.
Blomme, Robert
Bodea, Tudor
Bolton, Roger
Bolton, Ruth
Boon, Edward
Borgeon, Michel
Boutilier, Robert
Bowen, Shannon A.
Bowerman, Bruce L.
Bradley, James R.
Brady, Joseph
Brathwaite, Shimon
Brestoff, Nelson E. (Nick)
Brito, Eliane Pereira Zamith
Brown, Stephen W.
Brownley, Clinton W.
Bryant, Phil
Bucero, Alfonso
Buelt, Martha
Bulmer, Evan
Burke, Javier Villar
Burkey, Mark L.
Byrne, Christopher
Bywater, Liz
Cafferky, Michael E.
Caldwell, Cam
Campuzano, Lydia Guadalupe
Cantore, Stefan
Capozzi, Louis
Caraballo, Vinny
Carpenter, Mason
Casanova, H.B.
Cavusgil, Tamer
Cellich, Claude
Centhala, Srini
Chaffe-Stengel, Priscilla
Chambers, Gregory Scott
Chan, Judy L.
Chandler, Dawne E.
Chang, Carl M.
Chang, Wei-Lun "Allen"
Chard, Brendan
Charlesworth, Alan
Charlesworth, David
Chaston, Ian
Chen, Jean
Chiniara, Walid S.
Choudhury, Pravat
Christopher, Sower
Chung, Mona
Citrin, Richard S.
Clark, Charles
Clippinger, Dorinda
Coaton, Andy
Cockburn, Tom
Collins, Daniel
Conaway, Roger
Conger, Sue A.
Contino, Richard M.
Cooper, Philip
Copeland, Stuart
Corr, Matthew
Covert, Gary
Cowles, Ernest L.
Cox, Dennis
Croft, Chris
Crosby, Chris
Cross, Stuart
Csuri, Merrill
Cuellar, Tamiko L.
Culberson, W. Scott
Czinkota, Michael R.
D’Agostino,Giulio
Dahir, Hazim
Dalgic, Tevfik
Darics, Erika
Dasgupta, Meeta
Davis, James H.
Davis, Robert
de Kluyver, Cornelis A.
Delphos, William A.
Deluliis, Sarah
Demirkan, Haluk
Dhameja, Nand
Dholakia, Nikhilesh
Dholakia, Ruby Roy
Diamante, Thomas
Dickinson, Elizabeth
DiGrazia, Thomas
Distaso, Marcia
Donner, Max
Donoher, William J.
Doran, David
Drake, Dawn
Drake, Matt
Dry, Bil
Duening, Thomas N.
DuFrene, Debbie
Dunn, Donald D.
Dunung, Sanjyot P.
Durkin, Mark
Dwight, David
Dwyer, Dana K.
Eary, John
Ebster, Claus
Edmondson, Michael
Edvinsson, Anita
Edwards, Jeffrey A.
Edwards, Sandra
Eliot Mizrachi
Elkins-Jarrett, Stephen
Ellram, Lisa
English, Lucy
Enoch, Clive N.
Enz, Cathy A.
Ernst, Dorothea
Ertuna, Bengi
Escoffier, Luca
Espinosa, J. Alberto
Ette, Daniel A.
Ettenger, Kreg
Everett, Heidi L.
Everett, Ken
Eyre, Mark
Fair, Frank
Fanara, Philip
Feigin, Gerald
Ferguson, Mark
Fernando, Lalitha S.
Ferraro, Carla
Ferreira, Mateus
Field, Joy
Field, Sarah
Field, Stephen D.
Finskud, Lars
Fiolleau, Krista
Fisher, Sandra L.
Fitt, Jacky
Fleming, Leslie
Fleming, Richard
Fliedner, Gene
Flynn, Patrice
Fogli, John
Fombu, Emmanuel
Forbus, Robert
Fortenberry, Jay E.
Foster, Carrie
Fox, Gerald T.
France, Charles E.
Frank, Lisa A.C.
Frankl, Milan
Fredendall, Lawrence
Friedman, John
Funk, David
Gada, Kartik
Garaus, Marion
Gardner, John C.
Gardner, Philip
Garris, Molly
Gatenby, Mark
Gatto, Marcus
Gaudenzi, Barbara
Gaylin, David H.
Gefen, David
Geiger, Dale R.
Gentile, Mary C.
Gerdes, William D.
Gibilaro, Lucia
Gilbert, Scott
Ginsberg, Michael
Girard, JoAnn L.
Girard, John P.
Girling, Robert
Giroux, Gary
Goby, Valerie Priscilla
Godby, Robert
Godhwani, Rakesh
Goel, Sandeep
Goncalves, Marcus
Goodman, Ann
Goodman, Michael B.
Goodwin, Philip
Gordon, Cindy
Gordon, Michael E.
Gordy, Heather
Gotsch, Susan D.
Gourdin, Kent N.
Grange, Pippa
Grapentine, Terry
Gregson, Geoff
Griffiths, Bruce
Gronlund, Jay
Guggino, Tom
Gupta, Kunal
Gustafsson, Anders
Gutterman, Alan S.
Gyimah, Mellissa
Ha, Huong
Hacker, Marla
Hacker, Stephen
Hafrey, Leigh
Hagemann, Michael
Haghirian, Parissa
Haigh, Simon
Hall, Payson
Hancock, Jennifer
Hanna, Nagy K.
Hanna, Richard C.
Hansen, Hans Krause
Hanson , Richard O.
Harrison, Bruce
Harrison, Jeffrey S.
Harrison, Julie
Hartley, Janet L.
Harvey, Barron H.
Hashem, Sherif F.
Haskell, Ben
Hastings, Hunter
Heavin, Ciara
Hemby-Grubb. K Virginia
Henman, Linda D.
Herkenhoff, Linda
Herman, Carl
Herremans, Irene M.
Herriott, Scott R.
Hill, Mark E.
Hirsch, Peter B.
Hizak, Marijan
Hoang, Kris
Hogenson, Samantha
Honey, Martha
Hoogveld, Mike
Hosack, Bryan
Hu, Mu
Huang, Wayne
Huddleston, Patricia
Hudson, Sarah
Huefner, Ronald J.
Hughes, Bob
Humphrey, William F.
Hunter-Jones, Philippa
Hussey, Roger
Hutter, H.R.
Hynes, Geraldine E.
Inkson, Kerr
Inmon, William H.
Iyer, Ananth
Iyer, S. Veena
Jackman, David
Jacobson, Larry
Jacoby, David
Jahdi, Khosro S.
Jain, Subhash C.
Jamal, Karim
James, David
James, Oliver
James, Vicki
Jiang, James
John, Walter St.
Johnson, Christopher E.
Johnson, Hesston L.
Johnson, J. David
Johnson, Mark W.
Johnson, William H.A.
Jones, Lucy
Judge, William Q.
Kahle, Lynn R.
Kaisler, Stephen H.
Kals, Johannes
Kapoor, Avinash
Karagiannis, Nikolaos
Karaoulanis, Andreas
Karsaklian, Eliane
Kassel, Kerul
Kaufman, Tammie J.
Kaufmann, Lutz
Kaushal, Leena Ajit
Kazeroony, Hamid H.
Keating, Barry P.
Keating, Maryann O.
Kersten, Caroline
Keys, Barry
Killingsworth, William R.
Kilner, Andrew
Kim, Daekwon
Kimes, Sheryl E.
King, Neal
Kissinger, Bryan C.
Kit, Ivan Yong Wei
Klein, Gary
Kleinman, Gary
Kloppenborg, Timothy J.
Kmetz, John
Knight, Gary
Kochan, Thomas A.
Kolassa, Stephan
Konstantoulaki, Kleopatra
Korda, Philippe
Korolak, Rhondalynn
Kosiarek, Renee
Kotabe, Masaaki
Kransdorff, Arnold
Kraten, Michael
Krawczyk, Daniel C.
Kristensson, Per
Krokou, Danai
Krug, Jeffrey
Krull, Connie
Kruman, Yuri
Kubo, Hiromi
Kucharvy, Tom
Kuhl, Claire F.
Kumar, Dinesh
Kumar, Piyush
Kumar, Sanath
Kuperberg, Scott B.
Kurcer, Ayse Ebru
Kurokawa, Toshiaki
La Vopa, Adriano
Laasch, Oliver
Lacalle, Daniel
Lacy, Gwynette P.
LaGanga, Linda R.
Landrum, Nancy E.
Lanier, Marie
Lanier, Pamela
Laning, Laurence J.
Laskin, Alexander V.
Laverie, Debra A.
Le Bon, Caroline
Le Bon, Joël
Le Meunier-FitzHugh, Kenneth
Le Meunier-FitzHugh, Leslie Caroline
Lee, Sam
Lee, Sr., Reginald Tomas
Lee, Velma
Lehman, Carol
Leonard, Karen Moustafa
LePore, Domenico
Levis, Anne Marie
Levitt, Gail
Levitt, Sarah
Lewis, John
Li, Cong
Li, Shaomin
Liberatore, Matthew
Liebowitz, Bernard
Limongi, Ricardo
Livvarcin, Omer
López-Iturriaga, Félix J.
Lowenstein, Michael
Luck, Susan L.
Luque, Jaime
Macdonald, Don
Mack, Olga V.
Madjd-Sadjadi, Zagros
Magliolo, Jacques
Magnini, Vincent P.
Maguire, William
Mahajan, Gautam
Mahajan, Sanjeev Kumar
Maheshwari, Anil K.
Maietta, Heather N.
Majlergaard, Finn
Malhotra, Naresh
Malshe, Avinash
Mangia, Gianluigi
Mannon, Melissa
Marburger, Daniel
Marion, James
Marler, Janet H.
Martin, Dick
Martin, Jeanette S.
Martin, Steve
Martin, Thomas
Martyr, Tony
Mascitelli, Bruno
Matharu, Arvind Pal Singh
Matthews, Rod
Mattingly, Linda
Mawhinney, John R.
May, Gary
McDavid, Doug
McDonald, Ross
McGowan, Carl B.
McGrath, Robert N.
McGurk, Brian
McKeown, Niall
McLaughlin, Greg
McLaughlin, Heidi
McNair-Connolly, CJ
McNett, Jeanne
McNulty, Yvonne
Mead, Taryn
Medici, Elvira
Mehra, Payal
Melis, Andrea
Melnyk, Steven
Men, Rita Linjuan
Menzies, Jane L.
Merchant, Kenneth A.
Messinger, Paul R.
Mian, M.A.
Michaelson, David
Miesing, Paul
Miller, Andrew
Miller, Randy S.
Miller, Tan
Miller, Tony
Miller, Vernon D.
Milne, George R.
Min, Hokey
Minahan, Stella
Minton, Elizabeth
Mirza, M. Aslam
Mishra, Karen
Mitchell, Falconer
Mizrahi, Janet
Moeller, Susan E.
Moghaddam, Yassi
Mohammed, Debbie A.
Mohan, T.T. Ram
Mohtadi, Shahruz
Money, William H.
Moore, Brian
Moore, Lorraine A.
Morel, Nina
Morgan, Tony
Moriuchi, Emi
Motwani, Jaideep
Moua, Mai
Moxham, Richard
Mühlberg, Judith
Mujtaba, Umme Salma
Mukuddem-Petersen, Janine
Mulay, Apek
Muñoz, Caroline K.
Munoz, J. Mark
Muntean, Christian
Murphree, Emily S.
Murray, John Harvey
Nabavi, Majid
Nag, Bodhibrata
Naghshpour, Shahdad
Naqvi, Al
Narayanaswami, Sundaravalli
Nason, Rick
Neill, Marlene S.
Nelson, Edward
Nelson, Peter
Nestell, Jack G.
Nevries, Pascal
Newth, Francine
Nickerson, Catherine
Nicolaas, Dion
Nino, Lana S.
Norreklit, Hanne
Nyasulu, Kamudoni
O'Connor, Thomas S.
O’Brien, Thomas J.
O’Connell, Richard T.
Ogden-Barnes, Steve
Ogunyemi, Kemi
Ojo, Marianne
Olson, David L.
Ong, Audra
Onyemah, Vincent
Orr, Stuart
Ottaviano, Thomas J.
Owens, Rita R.
Pachory, Ashish
Padfield, Stefan
Pagano, Anthony
Page, Tony
Pakdil, Fatma
Palmer, Daniel
Panagopoulos, Nikolaos
Panjwani, Ashok
Papakonstantinidis, Stavros
Paquette, Paul
Parente, Diane
Park, Patrick H.
Parlier, Greg
Parravicini, Massimo
Parrilla, Diego
Parrish, Erin D.
Partlow, Charles G.
Patterson, Alan
Pay, Rick
Payton, Susan
Peacock, Melanie
Pearce, II John A.
Peitzker, Tania
Penchev, Hristo
Penfield, Patrick C.
Perez-Cerezo, Julia
Perry, Martin
Petersen, Mark
Peterson, Ryan
Petrescu, Maria
Pettinico, George
Phillips, Kevin E.
Pick, Katharina
Pignataro, Carlos
Pillania, Rajesh K.
Pirson, Michael
Pitcher, Graham S.
Plavin-Masterman, Miriam
Plowman, Connie
Plung, Daniel
Pogue, Michael
Pojasek, Robert B.
Polutnik, Lidija
Pope, James A.
Poulis, Athanasios
Power, Daniel J.
Pozzo, Heidi
Prater, Edmund
Prentice, Garry
Presutti, William D.
Prince, Melvin
Priporas, Constantinos-Vasilios
Pritchard, Bob “Pritch”
Provitera, Michael
Ptacek, Rob
Pullman, Madeline
Quach, Steve
Rad, Parviz F.
Radel, Kylie
Radford, Nancy
Raes, Anneloes M. L.
Rajagopal,
Rajesh, Prasanna
Ramani, K.V.
Ramsaran-Fowdar, Rooma Roshnee
Randazzo, Gary W.
Rapanta, Chrysi
Rapp, Adam
Rath, Pragyan
Rawlins, Brad
Reider, Rob
Reilly, Steve
Reisman, Richard
Remley, Dirk
Remund, David L.
Reyes, Ammar
Richardson, Ronny
Richardson, Tracey
Riemhofer, Andra
Rimanoczy, Isabel
Rinaldo, Shannon B.
Rivas, Jose Luis
Rivera-Pesquera, Martha
Rizomyliotis, Ioannis
Robbins, Eric J.
Roberson-Saunders, Pat
Roberts, Sharon
Robinson, Ron
Roebuck, Deborah Britt
Rogmans, Tim
Rohm, Andrew
Romero, Philip J.
Ronkainen, Ilkka A.
Rose, Laurence M.
Rose, Tony A.
Rosenberg, Stuart
Rosenthal, Benjamin
Rouse, Paul
Rowland, Lawrence
Rubenstein, James M.
Rulkens, Paul
Rush Kruger, Elizabeth
Rutherford, Matthew W.
Sagers, Glen
Sahay, Amar
Salas, Jim
Samant, Ulhas
Sanders, Lawrence G.
Sanders, Nada
Sands, Sean
Sankar Mandal, Kalyan
Saperstein, Jeff
Sarkar, Runa
Sathe, Vijay
Sathnur, Ashwini
Satinsky, Daniel
Sauter, Margaret
Savoie, Michael J.
Saxena, Gopal
Schatzki, Michael
Scheela, William J.
Scherer, Catherine W.
Schindler, James H.
Schirr, Gary R.
Schmid, Mariana
Seago, W. Eugene
Seidel, William S.
Sellars, David
Seteroff, Sviatoslav Steve
Shaaban, Sabry
Shalini, Kumari
Shane, Scott
Shanmugam, Muthu
Shantapriyan, Paul
Shapiro, David M.
Sharbrough, William C.
Sharma, Radha R.
Shatzkin, Matthew
Shaw, Kenneth
Sheffield, Ron
Sheikh, Faisal
Shelley, Arthur
Shields, Julie
Shlosberg, Matt
Shock, Patti J.
Siemsen, Enno
Siguaw, Judy A.
Silverman, Stanley W.
Silvi, Riccardo
Singal, Anurag
Singh, Shrawan Kumar
Sinha, Anup
Sivaraman, Raji
Skinner, Nick
Slaughter, Sandra A.
Smith, Erika Cornelius
Smith, Jason
Smith, Sean Stein
Smith, Stacey
Smitka, Mike
Smyth, Claire-Michelle
Snarr, Hal W.
Snyder, Jason L.
Soofi, Abdol
Soorholtz, David
Souza, Gilvan “Gil”
Sower, Victor
Sowryda, Paul
Spain, Michelle Ingram
Spanyi, Andrew
Spector, Shelley
Spencer, Barbara
Speser, Phyllis (Phyl)
Spiessens, Christoph
Spievack, Linda
Spohrer, Jim
Srivastava, Ritu
Sroufe, Robert
St Maur, Suzan
Stachowicz–Stanusch, Agata
Stacks, Don W.
Steenhuis, Harm-Jan
Stefl, Matthew
Stein, Eric W.
Stengel, Donald N.
Stevens, Drew
Stewart, David W.
Stone, Melissa M.
Stringam, Betsy Bender
Stringer, Carolyn
Strong, Yvonne Helen
Stroope, Saundra
Strother, Stuart C.
Stultz, Russell A.
Surma, Jerzy
Surti, Jay
Sutton, David
Svigir, Mario
Swain, Scott D.
Swamy, Ranjini
Swilley, Esther
Swingler, Kelly
Symchych, Phil
Talbot, Floyd
Tanner, Jeff
Tara, S. Nayana
Tate, Wendy
Taylor, Steven S.
Tejerina-Gaite, Fernando A.
Thanopoulos, John
Theodoridis, Prokopis
Thompson, Steven M.
Thompson, Yvonnne
Thomsett, Michael C.
Thurer, Matthias
Torelli, Paul
Towner, Emil B.
Trivedy, Dhruva
Tuerck, David G.
Turnbull, Helen
Turner, Geoff
Tymann, Nathan
Ubah, Maxwell
Urbany, Joe
Urick, Michael J.
Urquhart, Fiona
Uslay, Can
Valade-Amland, Steinar
Valentine, Daniel R.
Van der Heijden, Lex
van Engelen, Errol S.
Van Genderen, Dylan
Vanderjack, Brian
Velo, Veronica
Verma, Rohit
Vilanova, Rodrigo
Vradelis, Mary
Vu, Tam Bang
Vuhuong, Jen
Wachsmuth, Bert G.
Wagner, Andrew
Walcott, Susan M.
Waldron, Sangeeta
Walker, Karen
Walker, Robyn
Wallwork, Adrian
Walsh, Kate
Walters, Jack H.
Walton, Peter
Walz, Jim
Ward, Ralph
Warnaby, Gary
Warnell, Jessica McManus
Warner, Alfred G.
Warren, Clifton
Warren, Kim
Warrian, Peter
Washington, Enrique
Washington, Marvin
Watts, Ted
Wayne, Kevin
Webb, Janet
Weber, Jürgen
Weir, Andrew
Weiss, Alan
Weiss, Lawrence A.
Weiss, Michael
Wells, Kathryn
Welsh, Sapna
Wentworth, Jon
Westman, John C.
White, Eden
White, Gwendolen B.
Whitehead, Kim
Whitfield, Ronald
Wilkerson, Kimberlee J.
Williams, Veronica
Wilson, Chris
Wilson, Edgar
Wilson, J. Holton
Witell, Lars
Withiam, Glenn
Wolfson, Adi
Wong, Ho Yin
Wood, John D.
Wood, Natalie T.
Worsfold, David
Worsley, Christopher
Worsley, Louise M.
Wright, Donald K.
Xia, Harry
Yamak, Sibel
Yankelevitch, Sam
Yeganeh, Hamid
Yeniçeri, Tülay
Yurko, Heather
Zahay, Debra
Zakhem, Abe
Zanette, Maria Carolina
Zattoni, Alessandro
Zeithaml, Valarie A.
Zelbst, Pamela
Zelikovsky, Alex
Zhang, Yuqin
Zhuplev, Anatoly
Zou, Shaoming
Zsidisin, George A.
Zucker, Marta
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Haluk Demirkan is a Milgard professor of service innovation and business analytics at the Milgard School of Business, UW-Tacoma, and a board of director of International Society of Service Innovation Professionals. He has a PhD in information systems and operations management from the University of Florida. With 150+ publications, he has a global leadership in analytics and service innovation with cognitive computing and service-oriented technology. He has 20+ years experience advising 40+ Fortune 500 companies like IBM, GE, Cisco, HP, Intel, and American Express.View other books by this author.
