Service Excellence: Creating Customer Experiences That Build Relationships

Book Details

EISBN

9781631573729

Pages

207

ISBN

9781631573712

Copyright Year

2016

In Stock

April 25, 2016

Print Price

$34.95

EBook Price

$19.95

About The Authors

Ruth Bolton

Ruth N. Bolton, is Professor of Marketing at the W.P. Carey School of Business, Arizona State University. She previously served as 2009-11 Executive Director of the Marketing Science Institute. She st...More
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