Service Excellence: Creating Customer Experiences That Build Relationships

Service Excellence: Creating Customer Experiences That Build Relationships

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Book Details

In Stock

April 25,2016

Print Price

$34.95

EBook Price

$19.95

Copyright Year

2016

EISBN

9781631573729

Pages

207

ISBN

9781631573712

About The Author

Ruth Bolton

Ruth N. Bolton, is Professor of Marketing at the W.P. Carey School of Business, Arizona State University. She previously served as 2009-11 Executive Director of the Marketing Science Institute. She st...More
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