Expanding Customer Service as a Profit Center: Striving for Excellence and Competitive Advantage

Book Details

EISBN

9781606494615

Pages

153

ISBN

9781606494608

Copyright Year

2013

In Stock

July 23, 2012

Print Price

$34.95

EBook Price

$19.95

About The Authors

Dr. Rob Reider

Dr. Rob Reider is president and founder of Reider Associates, Inc., a management and organizational consulting firm located in Santa Fe, NM. Dr. Reider is the course author and discussion leader for ...More
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